Jeff Belzer's Lakeville

"Stress free" vehicle purchase The entire process, from initial discussion of our needs and wants through the financing options to preparing to leave the lot, was actually enjoyable The entire process, from initial discussion of our needs and wants through the financing options to preparing to leave the lot, was actually enjoyable! This was due to the courtesy and professionalism of the staff, their transparency, and the absence of the "high pressure" sales tactics (and other practices) used in past purchases which made me dread the thought of looking for a new car! More

Joseph the salesman Joseph was very patient, hardworking and caring with all the chaos on Monday. He really knows and cares about his job and people. Thank You Joseph was very patient, hardworking and caring with all the chaos on Monday. He really knows and cares about his job and people. Thank You More

Excellent Service This is our fifth purchase of a vehicle (all Chevy's) from Belzer's, four new and one used. The prices are good, the customer service is excellent. We This is our fifth purchase of a vehicle (all Chevy's) from Belzer's, four new and one used. The prices are good, the customer service is excellent. We highly recommend Jeff Belzers for a new or used vehicle and for service (oil changes/tire rotation and body work). Thank you Jeff Belzer's! More

Great, as always! This was our 4th Kia purchase from Belzer's and as always, the service was excellent in every way. Bill was very pleasant and easy to work with. We h This was our 4th Kia purchase from Belzer's and as always, the service was excellent in every way. Bill was very pleasant and easy to work with. We highly recommend Belzer's for all your auto needs. More

Excellent Service Was Looking for a good used vehicle working with Mary Jo. She was patient easy to work with . After looking at different used trucks she was able to g Was Looking for a good used vehicle working with Mary Jo. She was patient easy to work with . After looking at different used trucks she was able to get me into a new truck for less money than the used one. Matt Moore was able to get me financed with the payments within the range I wanted to pay. John Borgert explained all the features and how they worked he even set up my phone to work with the blue tooth radio. Job well done would recommend this dealer. More

Great buying experience. Andy was very easy to work with, he asked what our needs were and found the perfect vehicle for us. Even on a very busy day, the team at Belzer's was Andy was very easy to work with, he asked what our needs were and found the perfect vehicle for us. Even on a very busy day, the team at Belzer's was quick to complete our sale. More

Relaxed My sales rep really fought for the price of the car I would pay. And got it for me. Great job! Wasn't excepting to get a new car but left with one My sales rep really fought for the price of the car I would pay. And got it for me. Great job! Wasn't excepting to get a new car but left with one More

Very nice n friendly Had a very good experience good people found what i was looking for n would recommend for people to visit n check it out n maybe buy a new or used car Had a very good experience good people found what i was looking for n would recommend for people to visit n check it out n maybe buy a new or used car More

Salesman Tom Gorman/General Manager Josh Lie to Sell Vehicle The salesman couldn't seem to remember the price we were talking about which was very confusing. We told him we were on our way to see the Black Grand The salesman couldn't seem to remember the price we were talking about which was very confusing. We told him we were on our way to see the Black Grand Caravan with a certain Dealer number. We arrived and he told us it was sold. So we looked at an identical white one and he gave us the price. He knew we were not going to finance thru Chrysler, even with a $500 rebate, because we were paying with cash and financing thru another company we were preapproved with for a small portion. We really didn't want white, so the salesman found another black one, but because it was manufactured at a different time, the price was higher. They would not match the price we were given for the black vehicle we drove out for, even though it was an identical vehicle. That was upsetting, so we went home. After sleeping on it, we decided to purchase the white vehicle. Before we drove out there we talked to the salesman and he tried to say we had to finance with them for the price that was quoted. I called back and reminded him that the quote was for financing thru another company and he agreed and said he'd let the General Manager know. When we arrived at the dealer, the salesman met us and congratulated us and handed my daughter the keys. Then he showed us the papers with the price that he quoted written on it for $500 less than the amount that was typed if we financed thru Chrysler. Then he went to talk to the general manager and give him the paperwork. The general manager came and told us we had to pay $500 more than the quote. I explained that was not the quote given but he would not budge. He tried saying that the prices included the financing, at which I brought out my notebook from the last visit with the price and "w/(bankname) written next to it. He still would not budge and we decided to leave. He couldn't believe we were going to leave over $500, but by then it was about the lies we were told. I even had him bring the salesman back to verify what I was saying was true but he flat out lied and tried to give a story that he had only said he would tell the general manager our offer, not that he had already congratulated us on the purchase. I mentioned the low ratings they were going to get and he said he would split the difference with us. So we accepted that but I did let him know we were still not going to give them a good review. He said he'd fill my tank and send me home but I said no we were accepting the offer. It was a good offer, but to be deceitful about the whole process was ridiculous. It wouldn't have killed them to be honest. So they made us wait all day before we could go home. We got there at 11 am and didn't drive away until 4 pm. They wasted so much of our time. What an awful experience until we met with the finance guy who was a gem - funny, honest and a nice guy - I'd rate him a 5 star. Good price on the vehicle but honesty would have been worth the extra money had we purchased it somewhere else. I wonder how they sleep at night. More

Good Experience Andy was extremely busy as it was the end of the month, but he did a great job taking care of multiple customers at the same time. Made the process v Andy was extremely busy as it was the end of the month, but he did a great job taking care of multiple customers at the same time. Made the process very easy. More