
Jeff Belzer's Lakeville
Lakeville, MN
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Very easy,and stress free. Donny3 was our salesman. He is a natural,and a delightful person. We had a wonderful experience. We bought a sonata from him in less than 1 hour. And Donny3 was our salesman. He is a natural,and a delightful person. We had a wonderful experience. We bought a sonata from him in less than 1 hour. And it was very smooth,and enjoyable. Scott in financing was also great. We have lots of friends,and will be telling them all about Jeff Belzers. Thank you Kyleverrall More
Great experience from start to finish We went in because they were one of two dealers that had the vehicle we wanted. From start to finish these guys took care of us. Paul Johnson was ve We went in because they were one of two dealers that had the vehicle we wanted. From start to finish these guys took care of us. Paul Johnson was very thorough, explained details about the vehicle we were unfamiliar with made sure we were comfortable with everything. When it came down to deal, we got what we wanted, plain and simple. Very little negotiating needed and they were with us to get the price we wanted to pay. Josh the Finance guy was great too. Walked us through the whole Lease agreement since I had never done one before. Can't say enough good things about these guys. More
Aggessive and rude We test drove a car the night before and came back the next morning ready to buy. We had heard belzer had the best deals so that is where we decided t We test drove a car the night before and came back the next morning ready to buy. We had heard belzer had the best deals so that is where we decided to shop at first. I was quickly disappointed in how the salesperson handled the discussions. He was condescending and challenged us with "go ahead leave to another dealership" upon taking him up on that challenge, we proceeded to get up and head for the door, he swore under his breath at us. We asked to talk to manager and he refused. As a farewell, he joined the finance team behind the glass for a big laugh as we walked out the door. Thank goodness we had other options to buy from More
Poor Customer Service Made an appointment for 1:00 sat to see a suv, drive from roseville only to find out their parts guy has taken it for the weekend. So I say well lets Made an appointment for 1:00 sat to see a suv, drive from roseville only to find out their parts guy has taken it for the weekend. So I say well lets see what you will give me for my trade in, only to be told they are too busy ( what about my time and gas ?). So I make another appointment for monday. I tell them what my limit is for a payment, what my 21 day payoff is on my jeep..their trade in offer is almost 2,000 lower then kelly blue book on my jeep. my jeep is in very good condition ... had a trade in offer from enterprise car sales for 14,100 and Carmax for 14,000 (not a scratch on it. ) So they keep me there for 3 hours while they send person after person to me trying to make it so I would not back out. then they are like ok your ready for finance, so I'm thinking ok they have my payment where I requested. Nope! finance guy tells me 370 and then gets all huffy puffy when i tell him NO. Then he's like I will see what I can do and he runs and gets my sales person to try and talk me into the payment, (its only 40.00 dollars more they say and i'm thinking then you eat it) I mean do they not speak English ? what about 337 firm on the payment do they not understand ? They did nothing with the price and the low trade in value I was told was because they are giving me 1,000 dollars for trading in a newer car ( you can see that scam on car soup when you find one of their used cars). That 1,000 should be on top of a fair trade in value ... Not low ball the trade to cover their incentive. More
Great experience all around Bill Kelly was the salesman that helped me and he did a wonderful job. He's a genuine guy that made me feel comfortable through the entire process. Bill Kelly was the salesman that helped me and he did a wonderful job. He's a genuine guy that made me feel comfortable through the entire process. So far I am very happy with the truck and would recommend Bill and his team to anyone. More
Bob Burke is great Called this dealership early in the morning, spoke with Bob Burke and arranged to come and look at a used Mustang later that evening. Bob had our Must Called this dealership early in the morning, spoke with Bob Burke and arranged to come and look at a used Mustang later that evening. Bob had our Mustang ready to go outside at the arranged time and made the whole buying experience great! Thanks for the great customer service. More
excellent Went from rags to riches .Went to the dealership in Lakeville and swore I would never set foot in Belzer dealership again ..Went on the internet and Went from rags to riches .Went to the dealership in Lakeville and swore I would never set foot in Belzer dealership again ..Went on the internet and found the truck I as looking for. At the Belzer dealership in New Prague. What a nice surprise. I was treated with professionalism and courtesy by a gentle man named Jarret Petsch. Outstanding individual. He sold the truck. Thank you Jarret for making my day. Some folks at the Lakeville dealership could and should take a lesson from you. Good luck in any and all future of your endevors More
New Car Shopping We were very well accommodated in looking for a new car. We were impressed at the number of cars available. I would consider this dealership when look We were very well accommodated in looking for a new car. We were impressed at the number of cars available. I would consider this dealership when looking for another car. More
Good Buying Experience Professional and easy shopping/buying experience. Thorough in all phases of the process from the time I walked in the door to driving my new truck ho Professional and easy shopping/buying experience. Thorough in all phases of the process from the time I walked in the door to driving my new truck home. More
Friendly customer service My sales rep Bill Kelly was wonderful to work with. Very straight forward and listened to what I wanted and needed. I knew what I wanted coming into t My sales rep Bill Kelly was wonderful to work with. Very straight forward and listened to what I wanted and needed. I knew what I wanted coming into the dealership but he helped me weigh my options appropriately. I walked away extremely satisfied!! More