Jeff Belzer's Lakeville

Bob Burke Bob was great to work with. I would defiantly refer my friends and family to him.the other employees at the dealer were very helpful as well. Bob was great to work with. I would defiantly refer my friends and family to him.the other employees at the dealer were very helpful as well. More

Great sales experience. Bob made sure we found the perfect car for our family. Would recommend and return. We got a fair price on our trade ins and a fair price in our new K Bob made sure we found the perfect car for our family. Would recommend and return. We got a fair price on our trade ins and a fair price in our new Kia. More

A great experience at Jeff Belzer's Lakeville Each guy that helped my dad and I with getting a 2017 Kia Optima (my dream car) were very friendly helpful and friendly. Bob even talked visited with Each guy that helped my dad and I with getting a 2017 Kia Optima (my dream car) were very friendly helpful and friendly. Bob even talked visited with and got to know us when he could've went home. I will definitely be back! Thank you all for everything! More

Buyer Beware We agreed on a price for a new car and then asked what we would get for our trade in. After waiting for 20 plus minutes they brought in a purchase ag We agreed on a price for a new car and then asked what we would get for our trade in. After waiting for 20 plus minutes they brought in a purchase agreement with the amount for the trade in we asked for but the purchase price was proportionately higher. We asked what happened and they wouldn't give us a straight answer so we asked for our keys and had to argue with them for 20 minutes before they would give us our keys! As we were leaving the "manager" said "You weren't even going to buy a car:" My husband was livid. He had bought a new car from them 5 years prior and had it serviced there. We made an appointment, brought in our trade in, and agreed to the new car price. We were very serious and felt they treated us poorly. So much for developing customer loyalty. More

Very easy and fun experience. I came to possibly purchase a vehicle and did just that. The salesman was very helpful and looked all over the lot to find the vehicle that I was inte I came to possibly purchase a vehicle and did just that. The salesman was very helpful and looked all over the lot to find the vehicle that I was interested in. No hassle or pressure, I liked that. More

Used silverado Very friendly and professional experience buying a used vehicle. No pressure to purchase anything. Just laid out the facts and let the car and servic Very friendly and professional experience buying a used vehicle. No pressure to purchase anything. Just laid out the facts and let the car and services speak for themselves. More

Sales was outstanding, Business Manager, Not so much I would think twice before ever purchasing a vehicle with Jeff Belzer's again. Mike Abri was absolutely phenomenal and so easy to work with, but Jim l I would think twice before ever purchasing a vehicle with Jeff Belzer's again. Mike Abri was absolutely phenomenal and so easy to work with, but Jim left little to be desired. In fact, due to Jim, he is the reason I would never choose to work with this dealership in the future nor would I ever suggest someone to go and look at a vehicle there or even think of doing financing with the department Jim is in. When a customer comes in with a pre-approval from their financial institution AND it's the financial institution your customer WORKS at, yet the dealership still isn't willing to accept a personal check for payment, is beyond me. Not only would they not take a personal check due to an implied lack of trust, they also made the fact that we had to come back even more difficult. We went to your dealership with a particular vehicle in mind because we didn't have a vehicle and were in need of one. We find "the one" and you won't let us take it off the lot without a bank certified cashier's check, but instead you'll offer us to take a LOANER vehicle overnight - how does that make any sense whatsoever? Jim didn't take the time to listen either when he sought out the loaner option because he came back after "seeing what he could do to make this as seamless as possible" and didn't listen to the conversation about when the sale would have to be done in the event we had to come back. We come back today with the cashier's check after having to take 4 hours unpaid for both of us from work to get the vehicle and an extra 90 miles to coordinate pick-up for your paying customer because you wouldn't let us take the purchased vehicle yesterday when we wanted to. You then make us sign a document implying that the check for payment isn't fraudulent or NSF. Why the xxxx didn't you do this with the personal check when we gave you the employee's information that you could verify with AND you've done business with this financial institution before? You know the dealership was in the wrong and trying to make it up to us when Mike finds us today with the cashier's check and he does damage control with us and even says, "I'm so sorry about what happened yesterday. I wouldn't have assumed that they would have denied the personal check being that you work there, had proof of documentation, and that had I known about it myself, I would've written a PERSONAL check myself from my own checking account so that you could've left with the vehicle last night." Now THAT is customer service and starting with trust with your customer. In a business where you want to make a sale, I still wonder why we decided to go with your dealership after our experience with Jim. Not every person out there is trying to take advantage of the system or pull a fast one on you. Start with trust, listen to your customers and what their particular situation is, and know that it's okay to operate outside of the "black and white policy" you think you have - I still believe this to be a personal bias based on the document we were required to sign with the cashier's check today.... To compare a car sale to that of a home purchase is asinine when we're talking a used vehicle less than $10K. More

2017 Kia Sorento Our salesman Joseph Lyons was a great help finding what we needed/wanted. He was able to work with the dealership to get our price to work with our bu Our salesman Joseph Lyons was a great help finding what we needed/wanted. He was able to work with the dealership to get our price to work with our budget. He was also very helpful and kind to our very tired 6 year old. Great dealership experience! More

Great service We were very happy with the speed, service, and no haggle or pressure approach to buying our new car. We feel like we got a great deal and everything We were very happy with the speed, service, and no haggle or pressure approach to buying our new car. We feel like we got a great deal and everything went very smoothly. Thank you! More

Great experience Nick made sure our first car buying experience was simple and enjoyable. From deciding which vehicle was best for us, to helping us get a good value f Nick made sure our first car buying experience was simple and enjoyable. From deciding which vehicle was best for us, to helping us get a good value for our trade in, it was a great experience! Would definitely recommend! More