
Jeff Belzer's Lakeville
Lakeville, MN
Filter Reviews by Keyword
By Type
Showing 6,429 reviews
They definitely helped us in every way possible. Very welcoming, helped to stay within our budget while getting the vehicle we really wanted. Recommend 💯 Very welcoming, helped to stay within our budget while getting the vehicle we really wanted. Recommend 💯 More
I went to Jeff Belzer looking to trade in my 2016 Dodge Ram &lease a new truck. Eric greeted me upon arrival, asked what I was looking for, then made it happen. No hassle, no problems, he made it work! The Ram &lease a new truck. Eric greeted me upon arrival, asked what I was looking for, then made it happen. No hassle, no problems, he made it work! The entire staff was friendly, professional & made me feel like I was something more than just another customer! I will highly recommend & steer anyone looking for a new vehicle to Jeff Belzer,s! More
Rachel Clubb was the Bomb SUPER AWESOME! I totally appreciated her approach and professionalism and making sure I was completely satisfied with my New Purchase! I totally appreciated her approach and professionalism and making sure I was completely satisfied with my New Purchase! More
Your staff when I first came in was very efficient and friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my car in for service. More
In May 2024, I purchased a used 2023 Chevy Bolt from Jeff Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left me very disappointed. Here are the specific issues I encountered: Missing Key: I specifically confirmed that I needed two keys before taking the car for a test drive, and was informed that it would not be a problem. Despite this, the second key wasn't readily available. I was told it would be mailed, but I have yet to receive it (as of July 2024) despite multiple follow-up calls (over 10). Always told the same we will get back to you and no one ever has. Extended Warranty: My inquiry about an extended warranty was brushed aside, and it was revisited when financing. I specifically mentioned wanting to use my credit card to rebuild credit, but the finance department then pressured me to add the warranty to my credit card. Unprepared Delivery: Upon picking up the car, it wasn't fully charged (despite calling ahead to confirm a full charge for the drive home). Additionally, the charging cable needed to be added to the trunk. We needed to go back that same night to get it, and we were given part of it, not all of it. Questionable Service: I paid for a seat treatment, but I wonder if it was performed. Overall, the lack of attention to detail and follow-through significantly impacted my experience. This was a significant purchase for me, amounting to around $20,000, and the dealership's lapses unfortunately overshadowed the initial positive interaction. I sincerely hope this review helps other potential customers be aware of these issues and make informed decisions. I also hope the garage gets back to me as we wanted to go by truck and send friends there, but now everything is on hold. More