Jeff Belzer's Lakeville

Jacob S was a wonderful sales representative. Start to finish it was a wonderful experience. Start to finish it was a wonderful experience. More

Your staff when I first came in was very efficient and friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my friendly. I was notified after parts arrived, and again your staff, different staff than the first, was very efficient and friendly when I brought my car in for service. More

In May 2024, I purchased a used 2023 Chevy Bolt from Jeff Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left me very disappointed. Here are the specific issues I encountered: Missing Key: I specifically confirmed that I needed two keys before taking the car for a test drive, and was informed that it would not be a problem. Despite this, the second key wasn't readily available. I was told it would be mailed, but I have yet to receive it (as of July 2024) despite multiple follow-up calls (over 10). Always told the same we will get back to you and no one ever has. Extended Warranty: My inquiry about an extended warranty was brushed aside, and it was revisited when financing. I specifically mentioned wanting to use my credit card to rebuild credit, but the finance department then pressured me to add the warranty to my credit card. Unprepared Delivery: Upon picking up the car, it wasn't fully charged (despite calling ahead to confirm a full charge for the drive home). Additionally, the charging cable needed to be added to the trunk. We needed to go back that same night to get it, and we were given part of it, not all of it. Questionable Service: I paid for a seat treatment, but I wonder if it was performed. Overall, the lack of attention to detail and follow-through significantly impacted my experience. This was a significant purchase for me, amounting to around $20,000, and the dealership's lapses unfortunately overshadowed the initial positive interaction. I sincerely hope this review helps other potential customers be aware of these issues and make informed decisions. I also hope the garage gets back to me as we wanted to go by truck and send friends there, but now everything is on hold. More

Wonderful sales representative. Great insight. Patient. Stellar sense of humor Even came in on his day off. Great insight. Patient. Stellar sense of humor Even came in on his day off. More

Worked with Eric and he did a great job explaining everything and working with my needs to get my exactly what I wanted! everything and working with my needs to get my exactly what I wanted! More

I worked with Dave Nowacki when I bought my last car in 2009, which has served me extremely well. After looking at a lot of various SUV models at other dealerships in the community for several weeks, I d 2009, which has served me extremely well. After looking at a lot of various SUV models at other dealerships in the community for several weeks, I decided to go back to Jeff Belzer's in Lakeville, and work with Dave. After a short conversation, Dave understood my interests for my next automobile. He was extremely patient and helpful in helping me purchase my automobile. More

Was easy to work with and helped entertain kiddo while making vehicle purchase. Would recommend to others! making vehicle purchase. Would recommend to others! More

Corey H made the purchase of my new truck very easy! I would highly recommend him. I would highly recommend him. More

Corey Hehling was my salesperson both times I went to Kia for a vehicle. He was very courteous, friendly and thorough and he got me through the process quite expeditiously. I must say the whole experience for a vehicle. He was very courteous, friendly and thorough and he got me through the process quite expeditiously. I must say the whole experience was great, you have a great team there in Lakeville. Much appreciated!!! More

They were very thorough and explained how stuff works. Salesman wasn’t pushy and seemed to care about our needs. Salesman wasn’t pushy and seemed to care about our needs. More