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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
463 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 463 reviews

June 18, 2023

Had to pay out of pocket for a tow due to one of my hoses in my Durango had gave out and barely over 17,000 miles. I got my car brand new 0 miles. The roadside assistance thru warranty never showed up after More

by Nando031423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Jun 19, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We are very discouraged to read about your most recent service experience and see that your Durango is still having issues. We value both your satisfaction and your business, which is why I'd like to speak with you about this further and help get your SUV's issues resolved in a timely manner. Please contact me at your earliest convenience. I look forward to hearing from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Jun 20, 2023 -

Nando031423 responded

I just took it in this morning Karina had helped me out had great service. Im just hoping now when i get my car returned its fixed without any issues.

June 16, 2023

David Saad is the guy to see…exceeded all my expectations when buying my new challenger from him at this dealership. He even went out of his way and picked me up from my house to buy my new car! Can’t wait t More

by Natfromcali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad, Andy, and Mary Jane
Jun 20, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your experience, Nat. We're proud of David & our team for ensuring a 5-star shopping visit. Congratulations on your new Challenger and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 05, 2023

Good dealership. Helpful in getting work completed. I do wish they would do more than oil changes on Saturday. More

by ibmrbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're happy to see that overall you are satisfied and we appreciate your feedback regarding Saturday oil changes, as we always want to be as accommodating as possible. We hope your truck is treating you well and we look forward to seeing you here at your next visit. Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 03, 2023

Was the best experience in my 40 years of buying cars! There was no hassle from the salespersons and allowed me time to decide. More

by lane.taylor0306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keene
Jun 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Wow! We're ecstatic to read this and couldn't be happier that this was your best car-buying experience ever. Congrats on your new truck and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

June 01, 2023

Service Department did a great job. Made an appointment for an oil change and was in and out in less than an hour. More

by kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 02, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Kelley, We understand your time is valuable, which is why we're happy to see our team got you in and out in no time. Thanks so much for stopping by and we'll see you here at your next visit. Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 21, 2023

Good and fast service, Craig Hernandez The advisor was really helpful good communication and friendly More

by JLAGUNA1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hernandez
May 23, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We strive to deliver seamless service, and we're so proud of Craig for ensuring you left a happy customer! Visit us again soon! Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 16, 2023

Service performed on my 1500 was great and completed quickly, as promised. I will definitely continue to come here for all my service needs! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
May 18, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're happy that your experience with us went seamlessly, Brian! We look forward to working with you again! Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 06, 2023

Engine replaced because of a bad lifter but they didn’t replace belts & hoses nor offer the option! At less than 4k miles engine burning oil,Fontana dodge replaced part at no cost!.Less than 10k miles ,eng More

by Checkrock55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Sponseller
May 08, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to read that you had engine issues after it was replaced and you're dissatisfied with the resolution provided by our team. We understand you took your vehicle to another dealership, but should you like to discuss any of this further, please feel free to contact me. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

May 04, 2023

Service department is top tier. I did not purchase from this dealership but they still take care of me like I did. For lube changes they are quick and schedule things just right. I More

by Charging Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
May 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so glad to hear your visit went smoothly! We look forward to delivering another 5-star visit next time! Don't hesitate to reach out if there's anything else we can assist with - you're family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 03, 2023

They were not the typical pushy sales staff. They were kind and walked me thru the lease process as this was my first lease. Fred was amazing and guided me the entire process More

by janiceormiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Ramirez, Brandon Goodermont, Jason Keene
May 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your experience, Janice. We're proud of Fred & our team for ensuring a 5-star shopping visit. Congratulations on your new Jeep and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

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