Jeep Chrysler Dodge RAM of Ontario

My Service Advisor was Mr. Anthony Massa, and I couldn't be happier with the way I was treated! Mr. Massa was very knowledgeable about my issues and concerns I had with my Jeep Anthony Massa, and I couldn't be happier with the way I was treated! Mr. Massa was very knowledgeable about my issues and concerns I had with my Jeep. There was a problem with my invoice which he fixed to my satisfaction quickly without hesitation. I'm very happy with the entire Service department, so Thanks to Mr. Massa, Jeep Chrysler Dodge of Ontario gained a new customer! I'll be bringing my Jeep back for future services as needed! Thanks, Randy Rudd More

The review is based on the service department. I have had an issue here before but they quickly fixed it. Ever since they have been phenomenal! I would recommend this dealership as it is close and I have had an issue here before but they quickly fixed it. Ever since they have been phenomenal! I would recommend this dealership as it is close and staff is friendly. More

Freddy was awesome, he worked with me throughout the day to get me exactly what I wanted. I told him I have a newborn and a toddler and couldn’t be at the dealership for long and he ensured I got in and ou to get me exactly what I wanted. I told him I have a newborn and a toddler and couldn’t be at the dealership for long and he ensured I got in and out in an hour while still showing me all the new technology my car. Great experience! More

I did not like the fact that I had an appointment for oil change and had to wait 3 hours to get it ready! What is the purpose of an appointment? change and had to wait 3 hours to get it ready! What is the purpose of an appointment? More

Amazing customer service and reps. Couldn't be any happier. Very helpful and very polite. Couldn't be any happier. Very helpful and very polite. More

My service guy was awesome. Very accurate on the time. And yes, there is a busy shop but things went smooth. No issues. Very accurate on the time. And yes, there is a busy shop but things went smooth. No issues. More

I was the opportunity to work with Carlos at Jeep of Ontario. He did an amazing helping look for my new Wrangler. He was able to answer all my questions and at no moment in time did I feel pressured to Ontario. He did an amazing helping look for my new Wrangler. He was able to answer all my questions and at no moment in time did I feel pressured to get the Jeep. He was very patient with me and never rushed me. I would definitely return because of Carlos and Luis. Thanks again for all that you do. More

Vehicle service was completed within the estimated time. Wait area was clean and comfortable. I would recommend flavored creamer for the coffee area. Wait area was clean and comfortable. I would recommend flavored creamer for the coffee area. More

I bought my Renegade in 2017 from the ONTARIO dealership. They have been professional and courteous since the first day I went to buy my car. It is the only place I service my car. They are kind and consider They have been professional and courteous since the first day I went to buy my car. It is the only place I service my car. They are kind and considerate, and always very thoughtful because I am a disabled, elderly senior And they make it as simple and easy for me as possible every single time. The best dealership. !!! And my service writer, Carl, is the very best. He deserves to be acknowledged.. More

Made my service appointment online and I was on time. Greeted right away and told how long recalls and warranty work was to take. A couple of days later I got a call that my Ram 1500 was ready for pick Greeted right away and told how long recalls and warranty work was to take. A couple of days later I got a call that my Ram 1500 was ready for pickup. With a appointment it made it so much easier then before waiting with 2 lines of vehicles back to the street. Pickup I was greeted again outside and shown were to go for checkout. Ontario Dodge showed Great Team Effort in your Service Department. That's why I have been a customer of your's since my 1994 Jeep Eagle Vision TSI. Thank You. Ray S. More