Jeep Chrysler Dodge RAM of Ontario

first car best dealership i ever visit. people are really friendly. i recomanad dealing with Joe berry, Rodney and chuck. the best part of this they called me 2 best dealership i ever visit. people are really friendly. i recomanad dealing with Joe berry, Rodney and chuck. the best part of this they called me 2 days after to find out if everything is good. love this place More

Amazing experience!!! We bought our first car and we couldn't have been more pleased!!! The service was amazing and they worked with our budget. Marcus was excellent with u We bought our first car and we couldn't have been more pleased!!! The service was amazing and they worked with our budget. Marcus was excellent with us and answered all our questions without hesitation. Thank you!!! More

recent service Excellent, excellent, excellent service everytime I need anything done. All the employees are very friendly and helpful. My car is always returned t Excellent, excellent, excellent service everytime I need anything done. All the employees are very friendly and helpful. My car is always returned to me clean. More

Great, Friendly Service Got the truck I wanted, at a great price- and they made it easy. Thanks to Steven for the excellent sales experience...ask for the man with dreadlocks Got the truck I wanted, at a great price- and they made it easy. Thanks to Steven for the excellent sales experience...ask for the man with dreadlocks! More

Excellent experience I bought a truck from the dealership. I met Freddie and he sold me my first Ram. He explained every detail of the truck and there was no haggling. Gre I bought a truck from the dealership. I met Freddie and he sold me my first Ram. He explained every detail of the truck and there was no haggling. Great experience. More

Happy Bought a new Dodge Ram 2500 disel Cummings there and would totally go back, we wish to come back and buy a Jeep Rubicon, hopefully soon Bought a new Dodge Ram 2500 disel Cummings there and would totally go back, we wish to come back and buy a Jeep Rubicon, hopefully soon More

They don't care about the customer I leased a 2015 Jeep Grand Cherokee in December of 2015 from this dealer. While the acquisition process was painless (largely thanks to Costco), atte I leased a 2015 Jeep Grand Cherokee in December of 2015 from this dealer. While the acquisition process was painless (largely thanks to Costco), attempts to get service have not been. At the time of acquisition, I was told that schooled service was with out charge and that all one had to do was to call to make an appointment. For over 2 months, I tried to call the service center, the service manager and the GM with no results and no return calls. I tried the website which allegedly permits one to make appointments, however that aspect of the website doesn't work. Finally, my wife got through and was told that "no appointment was necessary" for oil changes, DEF addition or scheduled maintenance. As a medical professional,I work long hours and people depend upon me to be available for emergencies as well as for routine care. Unfortunately, I took my vehicle in for service this morning and was told that the wait for service would be a few hours. WHen I inquired about the possibility of an appointment, I was told that they didn't make appointments. I explained to them that I had already had to add DEF so that the vehicle would start and that I really needed to get back to the hospital. The service advisor stated that he would take it back personally and have it out within an hour--an hour an one half, at most. At an you, I check ed back with them and was told that the car should be done in about 15 minutes or so b/c they just got it up on the rack. Suffice it to say, that several check and over another hour later, they finally pointed me to the cashier (apparently Jeep is not upscale enough to treat customers the way that the German manufacturers do…) telling me that the car would be out front when I returned. A search around the customer parking and 2 trips to the advisor later, the tech pulled the car up to the parking space and told me that I would have to wait for the advisor b/c they had "paperwork" to complete. The advisor was out with another customer and the other advisors refused to help (even though they weren't busy) b/c "my" advisor was there. Needless to say ,this is a horrible way to treat one's customers and I would NOT recommend this dealership to anyone. I do not know if the other Jeep dealers are more professional in their customer service, however if Jeep truly wants to move upmarket and play with the big boys, they are going to have to step up their customer service game and not try to make you feel as if you are imposing upon them for service. In addition, Jeep should be clear that routine maintenance for leased vehicles is NOT included. They want to charge you for what most manufacturers include in the package. GO ELSEWHERE. More

second car we purchased here This is the second car I bought here in the since 2014.. Ahmad was a great help and they service and deals are unbeatable. :They treat us right. This is the second car I bought here in the since 2014.. Ahmad was a great help and they service and deals are unbeatable. :They treat us right. More

professional The courtesies and professional attitudes at jeep, dodge, and fiat of ontario was very helpful especially Mr. Ali. He helped with whatever we needed i The courtesies and professional attitudes at jeep, dodge, and fiat of ontario was very helpful especially Mr. Ali. He helped with whatever we needed in looking and purchasing a vehicle. More

Dodge Recall I always experience the best service from this dealership! Every time I have a service need, the service department employees are always friendly, pr I always experience the best service from this dealership! Every time I have a service need, the service department employees are always friendly, professional and knowledgeable. I would definitely recommend this dealer to everybody I know. More