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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
467 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 467 reviews

May 05, 2024

Kirk Irvine is the driving force in customer satisfaction. I was very happy with the excellent service I received. He went beyond customer satisfaction. More

by bob.s.jiminez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Delira
May 06, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Bob, thank you for sharing your experience with us! We're thrilled to hear that our team has exceeded your expectations and provided excellent service. Customer satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

May 02, 2024

The service center at Jeep Chrysler Ontario is great! Tony gave exceptional service and was very knowledgeable and great at communicating with me. More

by Cindyfan91710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Massa
May 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for taking the time to leave such a positive review about your experience! We are thrilled to hear that Tony provided exceptional service. We appreciate your feedback and hope to see you again soon! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

April 29, 2024

Excelente trabajo, buen servicio muy amables con los clientes ayudan al cliente dan consejios sobre el servicio More

by cesardela70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karyna
Apr 30, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hola César, muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo y que nuestro servicio le resultó útil. Siempre nos esforzamos por brindar un excelente servicio al cliente y consejos útiles. Agradecemos sus comentarios! Saludos, Kirk Irvine Director de Servicio Kirk@jcdofontario.com

April 27, 2024

The trailhawk was as nice as I expected, thank you for getting back to me. More

by frogging45@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Apr 27, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi frogging45@gmail.com, thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your experience with the Trailhawk. If you have any more questions or feedback, feel free to reach out to us. We appreciate your support! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

April 26, 2024

good people to deal with sale price as promise transaction went smoothly just the wait is a bit too long More

by giltiangco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Victor Reyes
Apr 27, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi giltiangco, thank you for taking the time to share your feedback. We're glad to hear that you found our team easy to work with and that your transaction went smoothly. We apologize for any inconvenience caused by the wait time and appreciate your patience. Thank you for choosing us! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

April 25, 2024

I was driving into work at 7:15am and phoned the service department. I spoke with Brittany and asked if I could get an oil change done that same day. She said no problem, I can get you in at 10:40am. I a More

by P.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany and Daniel
Apr 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for taking the time to share your experience with us, P.B.! We are thrilled to hear that Brittany and Daniel provided you with such exceptional service. We appreciate your kind words and look forward to assisting you with any future service needs! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

April 24, 2024

Great customer service , the male who attended me is amazing , I rate him a 10plus More

by lindafloresg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the representative who helped while there but you can probably see in your records I rate him a 10plus
Apr 25, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you so much for sharing your positive experience, Linda! We are thrilled to hear that you received excellent customer service from our staff. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

April 22, 2024

Very professional and did everything they could to give me the best deal, outstanding customer service. More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Luis , Chad, Freddy Arvayo
Apr 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Oscar, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing excellent customer service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

April 20, 2024

The service dealer, Daniel, showed the upmost courteous and helpfulness of which I greatly appreciated. More

by earensdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 22, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi earensdorff, thank you for taking the time to share your positive experience with Daniel! We are thrilled to hear that he provided you with excellent service. Our team always strives to deliver top-notch customer service, and we are glad that it did not go unnoticed. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

April 20, 2024

Mr Dana Lewis and the service team was outstanding with level of service and courtesy. I will recommend this dealership to friends and family. Mr. Hogue More

by ksh256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Lewis
Apr 22, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for the glowing review, ksh256! We're delighted to hear that Dana and our service team provided outstanding service and courtesy during your visit. Recommendations like yours mean the world to us. We look forward to assisting you, your friends, and family in the future. Regards, Ruben Fernandez Service Director rfernandez@jcdontario.com

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