Jeep Chrysler Dodge RAM of Ontario

Loyalty My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and t My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and together, we "built" my new Dodger 2500 RAM Pickup on his computer. From the 1st day I took delivery in April of 2005 to date, I have had the pleasure of working with Service Representative, Carl Mills. Carl and the entire staff of "Jeep Chrysler Dodge RAM of Ontario" have been the epitome of professional and friendly "Customer Care and Service". Today, Dec. 15, 2016, I had new tires put on my truck. After an hour and 15 minutes, I asked Tire Service Advisor Victor Hernandez how much longer it would take for my truck to be finished. He advised that he would call and get an estimate. Thirty minutes later, and not having heard a word from Tire Service Advisor Hernandez, I approached Carl Mills and asked the same question. Carl sat with me and gave me a complete and comprehensive run-down on the problems they were having with remounting my new tires. At that point, and due to Carl Mills' explanation, my irritation had subsided and I had a better understanding of the situation. Yes it took a little over two hours to complete the job, but as has been the case for nearly twelve years, the Service Department, most specifically Mr. Carl Mills, have been exceptional in their "Customer Service". I will continue to be a loyal customer of "Jeep Chrysler Dodge RAM of Ontario". More

Good service, good deal I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- n I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- no high pressure tactics, showed me the facts and let me make up my own mind. Unexpected when buying a used car, but really gave me a lot of confidence that it will be both a solid purchase and that it will be backed by someone I can trust. More

Good customer service I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's go I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's going on with my car. More

Love Kirk and his team. Even though my car has issues constantly. Kirk and his team try there best and go over and beyond everytime. They always try to make it right. Even though my car has issues constantly. Kirk and his team try there best and go over and beyond everytime. They always try to make it right. More

Service The entire team provided service of excellence. From the time I entered the dealership service department area, into the waiting room (with refreshm The entire team provided service of excellence. From the time I entered the dealership service department area, into the waiting room (with refreshments), receiving update status of my vehicle, to the receptionist desk for my completed service request. Then finally a sincere thank you for the opportunity of allowing Jeep Chrysler of Ontario to maintain the service of my vehicle, More

Bought a new car Exceeded all my expectations I will buy again from these folks. My first contact was via email and the quick follow up was spot on Exceeded all my expectations I will buy again from these folks. My first contact was via email and the quick follow up was spot on More

Fantastic experience BEST DECISION to try out Jeep Chrysler Dodge RAM of Ontario. They have the best staff. Everyone that I was in contact with from the start of the BEST DECISION to try out Jeep Chrysler Dodge RAM of Ontario. They have the best staff. Everyone that I was in contact with from the start of the purchase of my new car to the delivery were phenomenal. THANK YOU FOR SUCH A PLEASANT VISIT and for following up afterwards to ensure I had everything I needed and that all my questions were answered. More

Excellent Highly informative, helpful, and are on your side. Offer exceptional deals. Outstanding customer service. I would recommend for sure and would come ba Highly informative, helpful, and are on your side. Offer exceptional deals. Outstanding customer service. I would recommend for sure and would come back here when I need a new car. Bought a used car - and I love it. My mechanic even said I got a fantastic deal. More

Good service COUNTS! I made an appointment with Britney to bring my Charger in on another date. I wanted to get it done sooner than that date, it was no problem coming in I made an appointment with Britney to bring my Charger in on another date. I wanted to get it done sooner than that date, it was no problem coming in sooner. I'm currently waiting for my vehicle to get back from the body shop. Aside from waiting for my vehicles return, service here at Ontario is ALWAYS EXCELLENT! Thanks Britney More

Excellent Customer Service Dan Trimmer provided excellent customer service!! Taking the car in for service is a chore but Dan makes the experience hassle free. He is very kind, Dan Trimmer provided excellent customer service!! Taking the car in for service is a chore but Dan makes the experience hassle free. He is very kind, friendly and accommodating. My car got fixed way ahead of quoted time. Thanks Dan!! More