Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 470 reviews
The Best Oil Change Ever Me and my husband went in to get an oil change and although it was a three hour wait, the service manager, Dana Lewis, made the experience all the mor Me and my husband went in to get an oil change and although it was a three hour wait, the service manager, Dana Lewis, made the experience all the more better by honoring a yelp check-in for a free oil change that was already expired and was only for a nonsynthetic oil change (My car only takes synthetic). I've been bringing both of my Fiats in for service for 4 years now and I'm ecstatic to see how much they really appreciate my business. More
Friendly New facility is awesome, staff members are very friendly, helpful and listen to everything you say. Then when picking up my car they made sure I was s New facility is awesome, staff members are very friendly, helpful and listen to everything you say. Then when picking up my car they made sure I was satisfied before I left. More
new car purchase Excellent customer service, our salesman Armando Campos was very knowledgeable, helpful , and polite in our new car purchase. Extremely smooth transac Excellent customer service, our salesman Armando Campos was very knowledgeable, helpful , and polite in our new car purchase. Extremely smooth transaction all across, we will definately be returning for all our car needs in the future. More
Durango I love this dealership! Not only is their facility brand new, their employees are awesome!!! Freddy helped me in buying my 2017 Durango GT. Not only d I love this dealership! Not only is their facility brand new, their employees are awesome!!! Freddy helped me in buying my 2017 Durango GT. Not only did he get me the best price out there, he was committed to giving me the best sales experience I've ever had!!! Thank You Freddy for being honest and going beyond what was ever expected. If you're looking to buy a new Dodge, Ram, Chrysler, Jeep, or Fiat, go to Ontario to do so and ask for Freddy. More
Service I went into this dealer a couple days ago to have my Ram Promaster serviced. Brittney helped me and was so awesome that I will always wait for her to I went into this dealer a couple days ago to have my Ram Promaster serviced. Brittney helped me and was so awesome that I will always wait for her to be available to help me out on any future service needs. Thank You 😉 More
Outstanding Service Department for my Fiat I had an issue with my 2015 Fiat, so I took it to Ontario Jeep Chiseler Fiat etc. my issue was handled by Service Advocate Al Garcia, wow what a proce I had an issue with my 2015 Fiat, so I took it to Ontario Jeep Chiseler Fiat etc. my issue was handled by Service Advocate Al Garcia, wow what a processional he went above and beyond to resolve my Fiat issue..I highly recommend this dealership and their great trained experienced staffing.. Thank you Mr. Al Garcia. More
First Service Visit on 2016 Ram My visit was for first scheduled oil change. Even early in the morning their service dept. seemed busy but they got it done in reasonable amt. of tim My visit was for first scheduled oil change. Even early in the morning their service dept. seemed busy but they got it done in reasonable amt. of time. I have had truck for almost a year and with higher oil change intervals its nice to not come in so often. All I ask is get done right and on time and that's what happened. More
Loyalty My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and t My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and together, we "built" my new Dodger 2500 RAM Pickup on his computer. From the 1st day I took delivery in April of 2005 to date, I have had the pleasure of working with Service Representative, Carl Mills. Carl and the entire staff of "Jeep Chrysler Dodge RAM of Ontario" have been the epitome of professional and friendly "Customer Care and Service". Today, Dec. 15, 2016, I had new tires put on my truck. After an hour and 15 minutes, I asked Tire Service Advisor Victor Hernandez how much longer it would take for my truck to be finished. He advised that he would call and get an estimate. Thirty minutes later, and not having heard a word from Tire Service Advisor Hernandez, I approached Carl Mills and asked the same question. Carl sat with me and gave me a complete and comprehensive run-down on the problems they were having with remounting my new tires. At that point, and due to Carl Mills' explanation, my irritation had subsided and I had a better understanding of the situation. Yes it took a little over two hours to complete the job, but as has been the case for nearly twelve years, the Service Department, most specifically Mr. Carl Mills, have been exceptional in their "Customer Service". I will continue to be a loyal customer of "Jeep Chrysler Dodge RAM of Ontario". More
Good service, good deal I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- n I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- no high pressure tactics, showed me the facts and let me make up my own mind. Unexpected when buying a used car, but really gave me a lot of confidence that it will be both a solid purchase and that it will be backed by someone I can trust. More
Good customer service I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's go I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's going on with my car. More