Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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Service I went into this dealer a couple days ago to have my Ram Promaster serviced. Brittney helped me and was so awesome that I will always wait for her to I went into this dealer a couple days ago to have my Ram Promaster serviced. Brittney helped me and was so awesome that I will always wait for her to be available to help me out on any future service needs. Thank You 😉 More
Outstanding Service Department for my Fiat I had an issue with my 2015 Fiat, so I took it to Ontario Jeep Chiseler Fiat etc. my issue was handled by Service Advocate Al Garcia, wow what a proce I had an issue with my 2015 Fiat, so I took it to Ontario Jeep Chiseler Fiat etc. my issue was handled by Service Advocate Al Garcia, wow what a processional he went above and beyond to resolve my Fiat issue..I highly recommend this dealership and their great trained experienced staffing.. Thank you Mr. Al Garcia. More
First Service Visit on 2016 Ram My visit was for first scheduled oil change. Even early in the morning their service dept. seemed busy but they got it done in reasonable amt. of tim My visit was for first scheduled oil change. Even early in the morning their service dept. seemed busy but they got it done in reasonable amt. of time. I have had truck for almost a year and with higher oil change intervals its nice to not come in so often. All I ask is get done right and on time and that's what happened. More
Loyalty My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and t My first experience with "Jeep Chrysler Dodge RAM of Ontario" began early in 2005. I sat with a Sales Representative (do not remember his name) and together, we "built" my new Dodger 2500 RAM Pickup on his computer. From the 1st day I took delivery in April of 2005 to date, I have had the pleasure of working with Service Representative, Carl Mills. Carl and the entire staff of "Jeep Chrysler Dodge RAM of Ontario" have been the epitome of professional and friendly "Customer Care and Service". Today, Dec. 15, 2016, I had new tires put on my truck. After an hour and 15 minutes, I asked Tire Service Advisor Victor Hernandez how much longer it would take for my truck to be finished. He advised that he would call and get an estimate. Thirty minutes later, and not having heard a word from Tire Service Advisor Hernandez, I approached Carl Mills and asked the same question. Carl sat with me and gave me a complete and comprehensive run-down on the problems they were having with remounting my new tires. At that point, and due to Carl Mills' explanation, my irritation had subsided and I had a better understanding of the situation. Yes it took a little over two hours to complete the job, but as has been the case for nearly twelve years, the Service Department, most specifically Mr. Carl Mills, have been exceptional in their "Customer Service". I will continue to be a loyal customer of "Jeep Chrysler Dodge RAM of Ontario". More
Good service, good deal I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- n I was impressed with both the pricing transparency and the service. I came back twice before buying, and my salesman Victor, was very professional- no high pressure tactics, showed me the facts and let me make up my own mind. Unexpected when buying a used car, but really gave me a lot of confidence that it will be both a solid purchase and that it will be backed by someone I can trust. More
Good customer service I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's go I love to take my car to Chrysler dealer because they always take care of my car and they give me a loaner and always call me to let me know what's going on with my car. More
Love Kirk and his team. Even though my car has issues constantly. Kirk and his team try there best and go over and beyond everytime. They always try to make it right. Even though my car has issues constantly. Kirk and his team try there best and go over and beyond everytime. They always try to make it right. More
Service The entire team provided service of excellence. From the time I entered the dealership service department area, into the waiting room (with refreshm The entire team provided service of excellence. From the time I entered the dealership service department area, into the waiting room (with refreshments), receiving update status of my vehicle, to the receptionist desk for my completed service request. Then finally a sincere thank you for the opportunity of allowing Jeep Chrysler of Ontario to maintain the service of my vehicle, More
Bought a new car Exceeded all my expectations I will buy again from these folks. My first contact was via email and the quick follow up was spot on Exceeded all my expectations I will buy again from these folks. My first contact was via email and the quick follow up was spot on More
Fantastic experience BEST DECISION to try out Jeep Chrysler Dodge RAM of Ontario. They have the best staff. Everyone that I was in contact with from the start of the BEST DECISION to try out Jeep Chrysler Dodge RAM of Ontario. They have the best staff. Everyone that I was in contact with from the start of the purchase of my new car to the delivery were phenomenal. THANK YOU FOR SUCH A PLEASANT VISIT and for following up afterwards to ensure I had everything I needed and that all my questions were answered. More