Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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Recall visit Al in service dept was awesome! I was told it would be a wait when I made my apt but when I got there, Al personally took his time to get me in and ou Al in service dept was awesome! I was told it would be a wait when I made my apt but when I got there, Al personally took his time to get me in and out in 30 mins. The same happened last time I got an oil change, always a long wait but dealing with Al, he gets me in and out- quick! Such awesome service! More
Service dept staff. Brittany at service counter top notch! Kept me up to date on stages of my vehicle. Busy running around but still kept good attitude and positive vibes Brittany at service counter top notch! Kept me up to date on stages of my vehicle. Busy running around but still kept good attitude and positive vibes with customers. More
Regular Service Visit Took my car in for a regular service and Dorian Suarez took EXCELLENT care of me and my vehicle!! Great customer service, Dorian Suarez gets an A+++++ Took my car in for a regular service and Dorian Suarez took EXCELLENT care of me and my vehicle!! Great customer service, Dorian Suarez gets an A++++++++++++ More
Ram-Time I purchased a 2016 Ram 2500 Diesel truck last week and Freddy Arvayo was the best, AGAIN!! This is the 3rd vehicle I've purchased from Freddy in the l I purchased a 2016 Ram 2500 Diesel truck last week and Freddy Arvayo was the best, AGAIN!! This is the 3rd vehicle I've purchased from Freddy in the last 9 months. He's always honest and works hard for the deal and terms I want. Thank You 🙂 again for a great experience Freddy More
service amazingly organized Every touch point, from initial request for service appointment to picking up my car, was handled with professional precision. If there was 6 stars, I Every touch point, from initial request for service appointment to picking up my car, was handled with professional precision. If there was 6 stars, I'd mark that. More
Glad I did the drive I went in for a oil change Saturday afternoon. I expected to be busy and it was but, Alex Ruiz made eye contact while on the phone with another custom I went in for a oil change Saturday afternoon. I expected to be busy and it was but, Alex Ruiz made eye contact while on the phone with another customer and assured me I was next. As soon he hangs up. He approaches me and ask how he could help. The interaction was pleasant. He made sure I knew where the restrooms where and offer a beverage. He was quick to let me know what my car needed and how long it would be. He would walk by and kept making sure I was ok. I live about a few miles from another dealership where I can get my service done but I rather do the drive and go to Ontario. (I'm still waiting for a call back from the service dept.which is a few miles away from my home) More
Excellent Service from Beginning to End Yesterday Alex did a great job of taking care of me in the service department. He demonstrated great communication and integrity concerning the car re Yesterday Alex did a great job of taking care of me in the service department. He demonstrated great communication and integrity concerning the car repairs. More
Great Server after Days of Waiting I have used this dealership for service for many years (since 2008). Always good service, friendly staff, that why I return each and every time. V I have used this dealership for service for many years (since 2008). Always good service, friendly staff, that why I return each and every time. Very nice looking showroom and a great place to wait for your vehicle while servicing. My one issue is the dealer is so busy, it takes days before they"BEGIN" work on your vehicle. In my case, I dropped my vehicle off Monday afternoon around 4 pm. It sat until Thursday afternoon before they started working on it. I picked up car Friday, later afternoon. Car runs fine. I will continue to use them but will insist on a rental if the car sits for more than 2 days of inactivity. Or I will go else where. More
Service Only thing I was disappointed in was when I picked up my car from shop I feel it should have been washed. It was filthy. They had my car for 3 days, i Only thing I was disappointed in was when I picked up my car from shop I feel it should have been washed. It was filthy. They had my car for 3 days, it should have been washed, otherwise service was great. More
You need more than one courtesy shuttle Excellent service, except the courtesy shuttle , I waited an hour , got tired of waiting, my wife had to pick me up. Receptionist called driver multip Excellent service, except the courtesy shuttle , I waited an hour , got tired of waiting, my wife had to pick me up. Receptionist called driver multiple times, driver kept on saying 20 minutes More