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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

Overview
Reviews
4.6
467 Reviews
Call Dealership (888) 446-2913

1202 Auto Center Dr

Ontario, CA

91761

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Showing 467 reviews

July 03, 2024

Brought my 2016 Ram in for service. I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mecha More

by Al123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jul 05, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your positive experience with us regarding the service on your 2016 RAM. We're glad to hear that Carl provided excellent communication throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 28, 2024

Excellent, take care of customer. Efficient, clean , friendly. Good keeping scheduled appointments. A convenient location. More

by Harrietstraveltray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Report | Print
Jul 02, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Our team works hard to provide top-notch service and maintain a clean and friendly environment. We appreciate your kind words and look forward to serving you again soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 25, 2024

The service techs were the won’t I have ever had in my 70 years More

by Antiememe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Report | Print
Jun 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see you're dissatisfied with the level of service you received here. At your convenience, I'd like the opportunity to speak with you and learn more about where we fell short. Please contact me when you have a moment. I look forward to hearing from you soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 25, 2024

As busy as the dealership is,60 appointments average per day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks. More

by magoo628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana in service**
Report | Print
Jun 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Dana provided you with top-notch service. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 19, 2024

Great service today at Ontario Jeep . Oil change was a little less time than quoted and I went in without an appointment More

by deniselevinson2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Report | Print
Jun 20, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Denise, thank you for sharing your positive experience with us! We're glad to hear that your oil change was completed in less time than expected, even without an appointment. We appreciate your business and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 15, 2024

Cordial Efficient Service department was outstanding , I received my vehicle much sooner that expected, they took care the Me . Very pleased Thank you More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina , Brandon Goodermont, Jason Keene
Report | Print
Jun 17, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Jack, thank you for sharing your positive experience with our service department! We're thrilled to hear that you found our team cordial and efficient. Providing exceptional service is our top priority, and we're delighted to have exceeded your expectations. We appreciate your feedback and look forward to serving you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 15, 2024

Daniel Zarco was my service advisor. I was there for an oil change and He got me in and out of there quickly and was super nice and friendly! Advised me about things I need to do for my More

by snlimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zarco
Report | Print
Jun 17, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi snlimon, thank you for sharing your positive experience with us! We're thrilled to hear that Daniel provided excellent service during your visit. It's great to know that he was able to assist you efficiently and offer helpful advice for your vehicle. We appreciate your feedback! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 13, 2024

The service rep was extremely helpful, and made sure the recall work was done on time. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't have his card or name.
Report | Print
Jun 14, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mike, thank you for sharing your positive experience with us! We're thrilled to hear that our service rep was able to assist you efficiently. Ensuring timely recall work is completed is a top priority for us. We appreciate your feedback and hope to assist you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

May 15, 2024

They have excellent customer service. I recommend them to anyone who wants service your vehicles More

by tono.moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
May 16, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi tono.moran, thank you so much for recommending our services! We strive to provide excellent customer service to all of our clients. We appreciate your feedback and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

May 08, 2024

Went in for service. Anthony helped me check in for an oil change. Checked out vehicle details. Asked I would like a ride home or if I would be waiting for vehicle. I More

by xodaisyox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department
Report | Print
May 09, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Daisy, thank you for sharing your positive experience with us! We're thrilled to hear that Anthony provided excellent service and that you were in and out in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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