Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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Worse vehicle ever This is for Brandon G. I went to ontario jeep in April I got Renegade they said they did a expection on it but apparently that wasn't true because This is for Brandon G. I went to ontario jeep in April I got Renegade they said they did a expection on it but apparently that wasn't true because I had a have the fan replace now the 4x4 lines and key knob Always shows up on my screen so I get Anxiety now because I'm not sure if my car's gonna totally stop on me when I'm driving now when I go to start my jeep I'm always having to touch Key knob so it will start I am so unhappy I've had this Jeep 5 months !!! More
Terrible Service / Issues with Brand New Challenger The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. They do not communicate with the customer, give a lot of BS instead of results. Not sure why a brand new car would need shocks, alignment, hood has been removed and has a noise that no one can figure out. Still have not gotten any answers. I would think my car would be top priority, however, they only seem to look at it when I call to complain. Definitely DO NOT recommend this dealer. You will be sorry, as I am. More
Joke of a dealer To whoever see this post do not go to this dealer!!!!! The service manager Dave is lazy and rude he will try to scam you out of your warranty and I'm To whoever see this post do not go to this dealer!!!!! The service manager Dave is lazy and rude he will try to scam you out of your warranty and I'm speaking on what I expericened, and as far as pricing goes take your self down to hunington beach dodge, ram they will help you out and give you the best price, and this is sad seeing me and my buddy bought 2 cars from this dealer, there overrated ... I don't which dealer is worst ontario or greedy glendora.... Update the manager below asked me to write him I did so and no response see this what I'm talking about xxxxty customer service xxxxty management I highly advise everyone to stay away More
Made it easy to buy my truck . This was the easiest car purchase I ever did .After ordering a truck that I wanted there was a little weight for it to arrive at the dealership about This was the easiest car purchase I ever did .After ordering a truck that I wanted there was a little weight for it to arrive at the dealership about 6 weeks but they made me aware of that at the time of order .When the truck got there they called I came in filled out paperwork discussed financing and then went to the financer’s office and signed paperwork and was done . Easy More
Great sales person, Oscar Arreola was a great sales person he made me very comfortable in my purchase of a new Jeep. This is the first Jeep I have ever owned, I have alwa Oscar Arreola was a great sales person he made me very comfortable in my purchase of a new Jeep. This is the first Jeep I have ever owned, I have always owned Toyotas. I am pleased with my Jeep Cherokee Latitude 4x4. Once again Thank You Mark Maxcy, New Jeep Owner More
Service on my 2014 Jeep "Excellent & Fast Service" - Thanks DORIAN and the Technician Team for fast service on my oil change. I came in at 4:00pm and by 5:05pm I was out "Excellent & Fast Service" - Thanks DORIAN and the Technician Team for fast service on my oil change. I came in at 4:00pm and by 5:05pm I was out of the door. More
Purchased 2018 Ram 1500 The process from start to finish went smooth. Great customer service, was given a detailed explanation of all the paperwork to be signed. Would defini The process from start to finish went smooth. Great customer service, was given a detailed explanation of all the paperwork to be signed. Would definitely recommend. More
They con't care about you, just the sale Was in the market for a Jeep and decided to stop in at 2 places, Moss Bro and Jeep Chrysler Dodge, to do a price comparison before making my decision. Was in the market for a Jeep and decided to stop in at 2 places, Moss Bro and Jeep Chrysler Dodge, to do a price comparison before making my decision. I was clear with the sales agent, I wasn't planning on making a decision today and I just wanted a run down of the cost. Of course, I knew it wasn't going to end there and accepted it. I let him do his whole sales pitch and show me the car I asked about. When i finally made it clear I needed to go and would like the pricing, he brought over a sales manage, Ruben. Ruben was very pushy but I made it clear to him I wasn't making the decision today right there on the spot. So he stood up and looked at the rep who helped me and pointed to me and said in a loud tone "This is training. This is a waste of my time". After a few more words from Ruben's mouth, he left and the sales rep apologized and continued hard to push for the sale. I told him no thank you and then was trying to leave. At this point Ruben comes over and says "Will you take it for 22?". I had no more interest in this dealership so I said no. Ruben grabbed my license and paperwork and gave it to me. Walked me to the door and said "I wasn't going to give it to you for 22 anyways. Thanks for wasting my time". Well, that same day I went back to Moss Bro and bought a new 2018 Jeep. This dealership obviously does not care for the customer or respect their decisions. I will never buy a car from this place again. More
Will misinform you about a car to make the sale I asked 2x re: navigation system. Freddy said it had navigation. I paid $2000 extra. Turns out no navigation. Did same thing to another customer I asked 2x re: navigation system. Freddy said it had navigation. I paid $2000 extra. Turns out no navigation. Did same thing to another customer More
Jeep Liberty service Jose has been my main service man for 6 years. I have always received excellent treatment and service from him and other employees. I bought my Jeep L Jose has been my main service man for 6 years. I have always received excellent treatment and service from him and other employees. I bought my Jeep Liberty here in 2012 and the Sales employees were also excellent! More