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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
463 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 463 reviews

October 31, 2018

Service call I am so satisfied with the fast and courteous service I receive ,with the service department Jose ortega is very knodgeable in knowing the problem wi More

by Connie 1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose,ortega
Nov 01, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Connie, We're very happy to see that Jose and our team get you in and out in no time. Hope your Jeep is running just like new and we can't wait to see you here at your next service visit. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

October 27, 2018

Inventory and Service! This dealership always has a great inventory to choose from and an excellent service department. Their sales and finance staff are knowledgeable and f More

by GGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thornton, Doug in Finance, Freddy Arvayo
Oct 29, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

It's wonderful to hear that you were impressed with everything from our car selection to the staff and service! If we can help you out with anything else, please let us know. We hope to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

October 19, 2018

Services I took my car for an oil change. Was told it was going to take 1.5 hours. After 2 hours of waiting inside, I come outside to see my jeep still parked More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed here
Oct 19, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Claudia, We understand your time is valuable and we're very disappointed that it took 5 hours to complete an oil change. This should not happen and we appreciate you bringing this to our attention so we can make sure this doesn't happen again. Should you like to discuss your recent visit in any further detail, please don't hesitate to contact me. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

September 23, 2018

Worse vehicle ever This is for Brandon G. I went to ontario jeep in April I got Renegade they said they did a expection on it but apparently that wasn't true because More

by Unhappyjeepsucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Arvayo
Sep 24, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Vehicle safety is our top priority and it's very important that everything is repaired properly. Please contact me at your earliest convenience so we can get this resolved. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

September 20, 2018

Terrible Service / Issues with Brand New Challenger The Service Dept has had, and still has, my new Challenger, with 4,000 miles on it for 9 days now. This is the worse Service Dept I have ever seen. More

by Very Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brittney & Dave (Service Mgr)
Sep 21, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Communication is vital and we're disappointed we've done a poor job at communicating with you about your Challenger. I'd like to speak to you about this at your earliest convenience and help get this resolved. Please contact me when you have a chance. I look forward to speaking with you. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

August 15, 2018

Joke of a dealer To whoever see this post do not go to this dealer!!!!! The service manager Dave is lazy and rude he will try to scam you out of your warranty and I'm More

by Steelrain235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
Aug 15, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see that recently you didn't receive the high-level of service you have been accustomed to receiving from us. I'd like to learn more about what transpired with a member of our service team and provide you with the 5-star service you deserve. Please contact me at your convenience. I look forward to speaking with you. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 21, 2018

Made it easy to buy my truck . This was the easiest car purchase I ever did .After ordering a truck that I wanted there was a little weight for it to arrive at the dealership about More

by Kellyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Folden
Jul 23, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We thrive on positive feedback from all of our guests and are so pleased to hear that you had an amazing car-buying experience. Thank you so much, and please stop by in the future to let us know how your new truck is treating you! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 18, 2018

Great sales person, Oscar Arreola was a great sales person he made me very comfortable in my purchase of a new Jeep. This is the first Jeep I have ever owned, I have alwa More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Arreola
Jul 19, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Mark, Oscar is awesome and always make sure our customers go home happy. We know you're going to love your new Cherokee and please feel free to call or stop by if you have any questions! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

July 05, 2018

Service on my 2014 Jeep "Excellent & Fast Service" - Thanks DORIAN and the Technician Team for fast service on my oil change. I came in at 4:00pm and by 5:05pm I was out More

by Maria Lacy
Recommend Dealer
Yes
Employees Worked With
Dorian Suarez
Jul 05, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Maria, We are so happy that Dorian provided you with such a quick and easy visit! Thanks for stopping by and we hope to see you again shortly. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

June 26, 2018

Purchased 2018 Ram 1500 The process from start to finish went smooth. Great customer service, was given a detailed explanation of all the paperwork to be signed. Would defini More

by Dguz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo
Jun 26, 2018 -

Jeep Chrysler Dodge RAM of Ontario responded

We are pleased to hear that you received an easy, painless car-buying experience and we're thrilled you went home happy! We hope you're enjoying your new RAM 1500 and please do not hesitate to let us know if there is anything else we can help you with. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

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