Jeep Chrysler Dodge RAM of Ontario

Horrible Customer Service Took my truck that had extended warranty in. We took the truck in working it was just losing power since its diesel. We had to send a tow truck to pic Took my truck that had extended warranty in. We took the truck in working it was just losing power since its diesel. We had to send a tow truck to pick it up after spending 6 month. Took them about 3 month to get in contact with the Dodge about the warranty only for them to void our warranty. Then when we asked for the truck back; they gave us the go around telling us that they would have it ready for us to pick up next week since they had to put t back together. When we got fed up and sent to get the truck with a tow truck we asked to speak to the manger for commercial vehicles. To be told he was in a meeting when in reality he was gossiping with a co-worker. I am saying this because he's office is a big window and he had the door open so we can hear them talking about family matters. After waiting to hear from him, he had an attitude and was rude like if we were taking up his time. More

Easy in & easy out Easy to schedule an appointment online for regular maintenance for my Dodge Challenger. My service advisor, Dan Trimmer, always very pleasant and pro Easy to schedule an appointment online for regular maintenance for my Dodge Challenger. My service advisor, Dan Trimmer, always very pleasant and provides great customer service. Estimated time to complete has been less both times and that’s appreciated since I always wait. Their waiting room has TV, coffee, etc... which helps pass the time. More

Jeep Wrangler We own a 2009 Jeep Wrangle Sahara that has basically never seen the inside of a service garage. I change the oil regularly myself. Well, a few weeks We own a 2009 Jeep Wrangle Sahara that has basically never seen the inside of a service garage. I change the oil regularly myself. Well, a few weeks ago the engine light stayed on so we decided to bite the bullet and take it in to the dealer. We were very pleased with the service and our service man (Carl) at the dealership kept in contact and explained everything that needed to be done, which, surprisingly was not that much considering the age of our Jeep. Good experience, and quite fast as well. More

Consistently perfect I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always t I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always treated me fairly and he has never tried to oversell me a part or service that I didn't need. Carl and his boss, Kurt, are awesome and friendly. More

FIRST TIME VISIT FOR AN ELECTRICAL PROBLEM. CARL WAS AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! More

Always helpful I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and rem I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and remind me of upcoming ,future maintainence issues. More

Jeep Dodge Chrysler Ontario. I got my car service yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 More

Jose Ortega knows how to take care of his clients GREAT I always get the best service when I take my 2012 SRT8 in for service they do a great job and my service rep always takes care of me. That's why I dea I always get the best service when I take my 2012 SRT8 in for service they do a great job and my service rep always takes care of me. That's why I deal with Jeep Chrysler in Ontario. I'm always welcome by all the staff. Kirk the service manager always greets me when he see's me and is sure to ask me how I'm doing. And to top it off I love my car I now have over 88,000 miles on it. More

Dodge Ram 4X4 I purchased my truck and was very happy about the way I was treated. The customer service was beyond my expectations. Adam, made the buying experien I purchased my truck and was very happy about the way I was treated. The customer service was beyond my expectations. Adam, made the buying experience amazing. I have never been treated by any dealership the way I was here. Even though I do not live in the area, I will always come back here if there is a need for another vehicle. More

Customer service is excellent! As soon as I drop off my car I am treated withcourts . The team that was assigned to my car service was very helpful! The customer experience is w As soon as I drop off my car I am treated withcourts . The team that was assigned to my car service was very helpful! The customer experience is what is keeping loyal to Ontario Dodge More