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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
467 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 467 reviews

October 02, 2024

I bought a 2023 Dodge Challenger for my son from this dealership. Because a friend recommended it to me, we didn't go to other dealers to compare out of trust. We bought it directly. (I personally think More

by sun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russel Folden
Oct 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Sun, We never want any of our guests to regret a purchase. We do our best to make sure our pricing is competitive with other dealers on comparable models in the marketplace. Your opinion and satisfaction are both very important to us, which is why I'd like the opportunity to speak with you about this further. Please contact me when you have a moment. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

September 25, 2024

Craig Martinez was very helpful! Throughout the entire process, he was very informative, respectful, and friendly. The entire process has been the best experience I've had at any dea More

by Dc
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
Sep 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thanks for sharing your experience, DC! We're thrilled to hear that Craig provided such exceptional service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

September 20, 2024

Fast service. Communication on issue explained in detail. Recall fix the next day. Thank you More

by greeneyes91575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anny
Sep 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We’re thrilled to hear you had a great experience with our fast service and clear communication. Your satisfaction is our priority, and it’s fantastic to know we could resolve the issue quickly. We appreciate your support! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

September 18, 2024

Does great work. Only when they kept your vehicle for a week, they don’t clean (wash)it up when you get it back. You brought it clean to them. More

by Kevin O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Sep 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Kevin, We appreciate your business, your patience, and your feedback. It's important we return vehicles in better condition than they were dropped off in. We will be addressing our team about this, and should you like to discuss this concern or anything else further, please don't hesitate to contact me. I'm always happy to help. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

September 01, 2024

I was not happy that it took 7 day to look at my truck and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the More

by S.faraci_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keene
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We appreciate both your business and your taking the time to share your concerns. When you have a moment to discuss this further, please contact me, as we value both your opinion and your satisfaction. I hope to hear from you soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

August 31, 2024

Es la Tercera vez que voy a es este Concesionario de Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y More

by Jackye.vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Jackye! We’re thrilled to hear about your positive experiences with us. It’s wonderful to know you feel supported and informed during your visits. Enjoy your new Jeep, and we appreciate your recommendations to family and friends! Your satisfaction means the world to us. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

August 31, 2024

Service was great. Staff very helpful. I had issues with my radio and they took the Tim to fix it. Great dealership More

by Xnewtondetrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear you had a great experience with our staff. It's our goal to provide excellent service, and we're glad we could help with your radio issue. We appreciate your feedback and look forward to seeing you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

August 22, 2024

Test drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas More

by breanac7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Reyes
Aug 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your feedback. We recognize that regardless of our best efforts, sometimes we can’t meet everyone’s expectations. I’m sorry the assistance we offered wasn’t satisfactory but if at any time you decide to take me up on my offer, I’ll be happy to accommodate. Hope to see you soon. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

July 26, 2024

Shout out to Dana Lewis and Kirk Irvine. They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! More

by ALBERTF300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Lewis, Kirk Irvine
Jul 29, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Albert, thank you for the glowing review! We are thrilled to hear that Dana and Kirk provided you with exceptional service. We will be sure to pass along your kind words to the entire team. We appreciate your support and look forward to serving you again in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

July 14, 2024

Daniel at service desk excellent Guy very helpful and knowledgeable Person Handled it right Thanks More

by Smartmotiveinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel at service
Jul 15, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for taking the time to share your positive experience with Daniel at our service desk. We are thrilled to hear that he was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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