Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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I was not happy that it took 7 day to look at my truck and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the truck fix it that same day. So now I have to pay for 3 days of $45 a day for the rental car. More
Es la Tercera vez que voy a es este Concesionario de Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y la verdad estoy muy feliz, Sin duda alguna, lo recomendaría a familias y amigos. More
Test drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas to make it to the gas station. I called asked if they would fill up the gas tank and they said no. They said they do not fill up gas tanks. Every vehicle that i have purchased was filled up with gas and detailed. This truck was dirty after they detailed it. I showed them that the truck was still dirty. They took it back again and it came back still dirty. I am also still waiting for a call about the owners manual. I have called and left several messages and have not heard back. Its sad that they dont care about there customers. Once your done purching and signing the paperwork they are of no help. Shame on you. Update. I contacted the sales manager. No help. He wants to inconvenience me. He wants me to make the trip to the dealer to have my truck washed. They should send a mobile detailer and a gas card. I will never recommend anyone to this dealer. More
Shout out to Dana Lewis and Kirk Irvine. They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! More
Brought my 2016 Ram in for service. I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mecha I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mechanics and FCA. I I am happy with results and Carl letting me know what to expect. All I ask. More
As busy as the dealership is,60 appointments average per day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks. day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks.. More