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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
463 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 463 reviews

September 01, 2024

I was not happy that it took 7 day to look at my truck and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the More

by S.faraci_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Keene
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We appreciate both your business and your taking the time to share your concerns. When you have a moment to discuss this further, please contact me, as we value both your opinion and your satisfaction. I hope to hear from you soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

August 31, 2024

Es la Tercera vez que voy a es este Concesionario de Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y More

by Jackye.vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Jackye! We’re thrilled to hear about your positive experiences with us. It’s wonderful to know you feel supported and informed during your visits. Enjoy your new Jeep, and we appreciate your recommendations to family and friends! Your satisfaction means the world to us. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

August 31, 2024

Service was great. Staff very helpful. I had issues with my radio and they took the Tim to fix it. Great dealership More

by Xnewtondetrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Sep 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear you had a great experience with our staff. It's our goal to provide excellent service, and we're glad we could help with your radio issue. We appreciate your feedback and look forward to seeing you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

August 22, 2024

Test drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas More

by breanac7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Reyes
Aug 23, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your feedback. We recognize that regardless of our best efforts, sometimes we can’t meet everyone’s expectations. I’m sorry the assistance we offered wasn’t satisfactory but if at any time you decide to take me up on my offer, I’ll be happy to accommodate. Hope to see you soon. Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

July 26, 2024

Shout out to Dana Lewis and Kirk Irvine. They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! More

by ALBERTF300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Lewis, Kirk Irvine
Jul 29, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Albert, thank you for the glowing review! We are thrilled to hear that Dana and Kirk provided you with exceptional service. We will be sure to pass along your kind words to the entire team. We appreciate your support and look forward to serving you again in the future! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

July 14, 2024

Daniel at service desk excellent Guy very helpful and knowledgeable Person Handled it right Thanks More

by Smartmotiveinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel at service
Jul 15, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for taking the time to share your positive experience with Daniel at our service desk. We are thrilled to hear that he was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

July 03, 2024

Brought my 2016 Ram in for service. I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mecha More

by Al123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 05, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your positive experience with us regarding the service on your 2016 RAM. We're glad to hear that Carl provided excellent communication throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 28, 2024

Excellent, take care of customer. Efficient, clean , friendly. Good keeping scheduled appointments. A convenient location. More

by Harrietstraveltray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goodermont
Jul 02, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Our team works hard to provide top-notch service and maintain a clean and friendly environment. We appreciate your kind words and look forward to serving you again soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 25, 2024

As busy as the dealership is,60 appointments average per day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks. More

by magoo628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana in service**
Jun 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Dana provided you with top-notch service. Your feedback is greatly appreciated and we look forward to serving you again in the future. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

June 25, 2024

The service techs were the won’t I have ever had in my 70 years More

by Antiememe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Jun 26, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see you're dissatisfied with the level of service you received here. At your convenience, I'd like the opportunity to speak with you and learn more about where we fell short. Please contact me when you have a moment. I look forward to hearing from you soon. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

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