Jeep Chrysler Dodge RAM of Ontario

My experience started out well when I went in to purchase the vehicle, however after that day it has been an awful experience. The service manager is very nice and responsive, but this experience, which is the vehicle, however after that day it has been an awful experience. The service manager is very nice and responsive, but this experience, which is not over yet has been extremely frustrating with only more inconvenience in sight. More

We bought my trailhawk a year ago and I have brought it in for oil changes, I love that the rotate the tires, do a full inspection and actually go over the findings. The staff is super courteous and extrem in for oil changes, I love that the rotate the tires, do a full inspection and actually go over the findings. The staff is super courteous and extremely helpful. I would recommend this dealership to anyone! Just recently updated my extended warranty, since I am so pleased with the performance of my trailhawk, also a pleasant experience. Ute Peterson More

I was at first skeptical when told my lifetime Chrysler warranty had made changes and I would be charged a diagnostic fee if items were not covered under warranty. But the items were covered and my Fiat wi warranty had made changes and I would be charged a diagnostic fee if items were not covered under warranty. But the items were covered and my Fiat window regulator and tire pressure sensor were replaced with my deductible payment. The approval took 2 days and repairs 1 day. The Dealer gets 5 stars and Chrysler warranty gets 2 stars. The reason for the low score for warranty is they would not tell me in advance if the regulator or pressure sensor were covered. I would have to pay a $175 diagnostic fee if they decided not to cover the items. They also took 2 days to approve. I paid a lot of money for this warranty and they are now making it difficult to get them to honor it. More

Horrible Customer Service Took my truck that had extended warranty in. We took the truck in working it was just losing power since its diesel. We had to send a tow truck to pic Took my truck that had extended warranty in. We took the truck in working it was just losing power since its diesel. We had to send a tow truck to pick it up after spending 6 month. Took them about 3 month to get in contact with the Dodge about the warranty only for them to void our warranty. Then when we asked for the truck back; they gave us the go around telling us that they would have it ready for us to pick up next week since they had to put t back together. When we got fed up and sent to get the truck with a tow truck we asked to speak to the manger for commercial vehicles. To be told he was in a meeting when in reality he was gossiping with a co-worker. I am saying this because he's office is a big window and he had the door open so we can hear them talking about family matters. After waiting to hear from him, he had an attitude and was rude like if we were taking up his time. More

Easy in & easy out Easy to schedule an appointment online for regular maintenance for my Dodge Challenger. My service advisor, Dan Trimmer, always very pleasant and pro Easy to schedule an appointment online for regular maintenance for my Dodge Challenger. My service advisor, Dan Trimmer, always very pleasant and provides great customer service. Estimated time to complete has been less both times and that’s appreciated since I always wait. Their waiting room has TV, coffee, etc... which helps pass the time. More

Jeep Wrangler We own a 2009 Jeep Wrangle Sahara that has basically never seen the inside of a service garage. I change the oil regularly myself. Well, a few weeks We own a 2009 Jeep Wrangle Sahara that has basically never seen the inside of a service garage. I change the oil regularly myself. Well, a few weeks ago the engine light stayed on so we decided to bite the bullet and take it in to the dealer. We were very pleased with the service and our service man (Carl) at the dealership kept in contact and explained everything that needed to be done, which, surprisingly was not that much considering the age of our Jeep. Good experience, and quite fast as well. More

Consistently perfect I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always t I've been a loyal customer to this dealership for more than 20 years and I have never been disappointed. My service advisor, Carl Mills, has always treated me fairly and he has never tried to oversell me a part or service that I didn't need. Carl and his boss, Kurt, are awesome and friendly. More

FIRST TIME VISIT FOR AN ELECTRICAL PROBLEM. CARL WAS AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! AWESOME, HE TOOK GREAT CAR OF US AND THE CAR WAS DONE THE SAME DAY!! PERFECTION!! More

Always helpful I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and rem I have had service and repairs here since 2014. They have always been helpful and stood behind their service. I like the fact that they advise and remind me of upcoming ,future maintainence issues. More

Jeep Dodge Chrysler Ontario. I got my car service yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 yesterday and Dorian help me thank you so much Dorian 4 being such an amazing person really appreciate you .😊 More