Jeep Chrysler Dodge RAM of Ontario
Ontario, CA
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Exceptional Customer service after having a dreadful experience at an independent dealership, I was a bit hesitant to take my vehicle to a dealership I had never been to. I called after having a dreadful experience at an independent dealership, I was a bit hesitant to take my vehicle to a dealership I had never been to. I called in to Jeep Chrysler Dodge of Ontario and was quickly set up with a same day reservation. Once I arrived Dan (my new to go to Advisor) greeted me and began to explain what my options were, time frame, and offered to get me a shuttle back to work. Once the work was done, their concierge team rapidly brought my car to me giving me almost no wait time. I can definitely say I am glad I chose Jeep Chrysler of Ontario. Thank you Dan for making my visit flawless!!! More
Best service in San Berdino County I've taken my Jeep Grand Cherokee to three other dealers and their service and people sucked. I've had my fender scratched by other shops by the mecha I've taken my Jeep Grand Cherokee to three other dealers and their service and people sucked. I've had my fender scratched by other shops by the mechanics belt buckle and had to complain to get my car repainted. . It's all about the employees of the dealership. They make the customer want to come back. Ontario is a no stress, professional, experience and they listen to what the customer wants. Quality is worth paying a little more if you need to. Ontario is the best in So Cal. More
Had brought my vehicle in for service ... Karina helped me out . She was very nice, polite and very thorough in explaining services on my vehicle . Overall my experience was excellent. Will definitely reco me out . She was very nice, polite and very thorough in explaining services on my vehicle . Overall my experience was excellent. Will definitely recommend this dealership for services . Thank you having an excellent staff More
Great, friendly, accurate and honest service! My brother and I had to get his truck serviced in Ontario because a nearby Dodge dealership did a terrible job on recall work and other work. We conta My brother and I had to get his truck serviced in Ontario because a nearby Dodge dealership did a terrible job on recall work and other work. We contacted Dave, in the service department in Ontario, and he was very friendly. I also talked to Corina (sp?) whom was great. She gave us all the information we needed to get the vehicle towed there. Once there, they took care of us as quickly as they could considering their modified process due to COVID-19. The next day they called and the truck was ready for pick up. We drove down there and got it quickly enough. Mind you the issue was simple for now, but we definitely will be back for the additional recall repairs. Names we remember are Jose, Dave, Marcelo, and Corina. Everyone we came in contact with was helpful, friendly and respectful, to include the technician, but I don’t have his name. Great place to get your vehicle serviced. Thank you everyone! Gene More
GREAT SERVICE DURING TROUBLED TIMES BRITTNEY WAS MY SERVICE WRITER. SHE IS GREAT. I ARRIVED AT 8:30AM I I HAD 5 TEMS THAT REQUIRED WORK.. SHE KEPT ME ADISED OF PROGRESS THRU I-PHONE MESS BRITTNEY WAS MY SERVICE WRITER. SHE IS GREAT. I ARRIVED AT 8:30AM I I HAD 5 TEMS THAT REQUIRED WORK.. SHE KEPT ME ADISED OF PROGRESS THRU I-PHONE MESSAGES. SHE CALLED THE NEXT DAY AT 11:30 AM THAT THE WORK WAS COMPLETED. THE CAR WAS DELIVERED TO ME AT NOON. More
My car was past due for my oil change so I stopped by hoping they accepted walk-ins and they did! Took about an hour or so but waiting with my three year old wasn’t horrible. We bought some snacks and th hoping they accepted walk-ins and they did! Took about an hour or so but waiting with my three year old wasn’t horrible. We bought some snacks and they put Tom and Jerry on and the time went by super fast! I can’t remember the gentleman’s name that helped check me in but he was very friendly as well! Thank you Jeep of Ontario for making my first oil change a breeze!(: More
Great service department, from check-in thru dropping car off, prompt service, great shuttle service. We will definitely continue to bring our Jeep Grand Cherokee in off, prompt service, great shuttle service. We will definitely continue to bring our Jeep Grand Cherokee in More
We recently worked with Freddy while purchasing a Jeep Grand Cherokee. If you want a hassle free experience when you purchase a vehicle, deal with Freddy. Grand Cherokee. If you want a hassle free experience when you purchase a vehicle, deal with Freddy. More
New purchase of Grand Cherok and purchased my lease Rubicon. I have been a satisfied customer of JCD of Ontario for 6 yeas. I have been extremely satisfied with Jason Keene and recently worked with Freddy and Ca I have been a satisfied customer of JCD of Ontario for 6 yeas. I have been extremely satisfied with Jason Keene and recently worked with Freddy and Cassidy. Everyone has been professional and attentive. I highly recommend this dealership. More