Jeep Chrysler Dodge RAM of Ontario

Had my car serviced on November 3rd. I could not be more pleased, Kevork was very helpful, told me the time frame of how long my car would be there, he was right on the mark. We have purchased /leased 5 ca pleased, Kevork was very helpful, told me the time frame of how long my car would be there, he was right on the mark. We have purchased /leased 5 cars from this dealership, and have never had a complaint or negative experience. Same with the service department. Thank you to all at Jeep Chrysler Ontario. Sandy More

Had a great experience ended up leaving with the car I wanted I definitely would recommend this to friends or family . Very happen in the end wanted I definitely would recommend this to friends or family . Very happen in the end More

Awesome customer service No hassle No pressure No lies Awesome customer service No hassle No pressure No lies Will definitely go back for another vehicle Fastest vehicle purchase I have ever had Awesome customer service No hassle No pressure No lies Will definitely go back for another vehicle Fastest vehicle purchase I have ever had I would definitely recommend them More

I had my mudguards installed on my car and Carl and Dale took good care of It. Service team is always top notch. I always bought and service my car here now and in the future. This is the only dealership th took good care of It. Service team is always top notch. I always bought and service my car here now and in the future. This is the only dealership that makes a deal happen for me. A+++++. They always took good care of me whenever I needed service on my car. More

Fred was an amazing salesperson who was very knowledgable and patient with my purchase. He took me on multiple test drives and gave great advice on the model I should purchase to fit my needs and wants. Befo and patient with my purchase. He took me on multiple test drives and gave great advice on the model I should purchase to fit my needs and wants. Before I purchased from Fred in Ontario, I had visited 2 other dealerships that provided a terrible experience. Fred turned my bad experiences around and sold me not only on a particular trim but also on the brand. More

Would not recommend,I purchased my 2014 Jeep Wrangler Would not recommend, I purchased my 2014 Jeep Wrangler from Ontario Dodge as a new vehicle. The sales experience was first class. The issue that has Would not recommend, I purchased my 2014 Jeep Wrangler from Ontario Dodge as a new vehicle. The sales experience was first class. The issue that has ruined that experience has been the service department. My Jeep has 26,645 miles on it and has been in the service department 7 times for warranty issues. Four of those visits have been for the air conditioner. Since the day I bought it the air conditioner has had a very slow leak. The service department has been incapable of fixing it so they recharge it and send me on my way until it leaks out again. On 2/6/20 my Jeep was in for an unrelated warranty issue for 2 weeks. At that time, I asked the service advisor to check the refrigerant level. He refused to do so. Now warm weather is here and the AC is out of refrigerant again. On 4/28/20 I drove to Ontario Dodge and asked if they would recharge the AC again until I could get the vehicle in for a service appointment. Again, the service advisor refused and instructed me to make an appointment. I made an appointment for 5/4/20 at 7:00 AM. I arrived at 7:00 am and waited in line until 8:15 am when service advisor Brittney M took my vehicle in. There were quite a few upset people in line for their 7:00 am appointments. I had purchased the Mopar lifetime warranty which includes a rental car for warranty related issues. Ontario Dodge contracts with Enterprise Rental for their rental cars. When I requested a rental car I was told by Brittney that Enterprise was closed and she was unable to provide me a rental. I called Enterprise and found that they were indeed open for business. I also found that Enterprise was no longer doing business with Ontario Dodge due to lack of payment by Ontario Dodge. Brittney was not honest with me. I left the vehicle there hoping they would do the right thing and get on it. The vehicle was there for the entire day and most of the next day, It was never looked at. I decided to remove the vehicle from Ontario Dodge and take it to another dealer. John Elway Dodge was able to fix the air conditioning. John Elway’s service was first class. I will recommend them in the future. Ontario Dodge had opportunities to do the right thing and failed to do so. Not sure if they take in to many cars, incompetence or complacency. It’s unfortunate. Former customer. More

I love this place it has amazing service and the staff are friendly and helpful. The cars are incredible, such a great place to buy your dream car. are friendly and helpful. The cars are incredible, such a great place to buy your dream car. More

Service Advisor Carl Mills was very helpful and explained my service issues perfectly. Found broken drain plug on radiator and Carl got the work approved through Chrysler to replace my radiator. my service issues perfectly. Found broken drain plug on radiator and Carl got the work approved through Chrysler to replace my radiator. More

Bought a Ram 2500 went here to buy if I liked the price , well I did the salesman Juan and sales manager Rodney took care of me . I felt good after the purchase no hangover ,would buy again no problems !!!!! well I did the salesman Juan and sales manager Rodney took care of me . I felt good after the purchase no hangover ,would buy again no problems !!!!! RICK More

Jeep Chrysler Dodge Ram of Ontario has provided me and my family the best car buying experience we have had in a very long time. Great customer service with no stress or long wait times. This is my second vi family the best car buying experience we have had in a very long time. Great customer service with no stress or long wait times. This is my second visit, we loved our first experience so much, we decided to come back. I highly recommend Freddy Arvayo, for making our experience so great! More