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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
463 Reviews

1202 Auto Center Dr

Ontario, CA

91761

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Showing 463 reviews

March 15, 2021

James Garcia is the nicest salesman on the lot. He made car buying easy & fun. No pressure or annoying tactics. I recommend seeking him out first thing when you need good helpful honest service. Thanks aga More

by ereader909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou & Doug in finance
Mar 15, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that James was able to do that for you! We can't wait to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 10, 2021

I wish that my son’s jeep broke down near a different Jeep dealership. His car has been in the shop for four weeks and we have no idea when it will be ready. I have to call regularly to get updates on it More

by BJS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brittany, Dale
Mar 11, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

We appreciate your patience while this part is on backorder. Providing quality communication is important and we could do a much better job at keeping you updated. I'd like to speak with you about this further. Please contact me when you have an opportunity. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com 909.843.6760

March 06, 2021

James Garcia helped us out. He had a great attitude, very easy to talk to, understood what I was looking/hoping for, and very patient. He found exactly what I had mind! Thank you James & the rest of the team More

by Ra1n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garcia, Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Mar 08, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

It was a pleasure to hear that James helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Can't wait to see you all again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 04, 2021

I took my Jeep Wrangler for service and they did an magnificent job on my car. The team went above and beyond to make sure my car was well taken care of. I want to thank Kirk Irvine, who took care of More

by luis.britozt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk, service director and Brittney, service advisor
Mar 04, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience! Please let us know if there is anything else we can do to help you down the road! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

March 03, 2021

THANK YOU MR. JOSE ORTEGA, MY SERVICE REPRESENTATIVE, AND THE EXCELLENT SERVICE DEPARTMENT WHOM ALWAYS PROVIDE THE BEST AND COMPLETE REQUIREMENTS FOR MY 2011 DODGE CHALLENGER!:) THANK YOU ALL & CONTINUE T More

by 🤗
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE ORTEGA, ALWAYS 5 STARS!!
Mar 04, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

Jose is a huge part of our success here, and we can’t wait to tell him about this positive review! We look forward to working with you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

February 08, 2021

All I have to say is Karina absolutely provided wonderful customer service from beginning to end during my car service visit at Dodge RAM of Ontario. More

by Regz
Recommend Dealer
Yes
Employees Worked With
Karina
Feb 08, 2021 -

Jeep Chrysler Dodge RAM of Ontario responded

We are so happy to know that Karina went the extra mile to provide you with such a great experience! We truly appreciate your positive feedback and hope to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

December 20, 2020

You are in good hands at Jeep Chrysler Dodge RAM of Ontario. My service representative Kirby did an excellent job. Thank you Kirby for all of your help. More

by brwnvelvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby , Brandon Goodermont, Jason Keene
Dec 21, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us, or Kirby again for any of your vehicle needs! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

December 18, 2020

A FANTASTIC experience the moment we arrived. We were greeted by Nick and he took care of us. From start to finish this was the BEST experience we had at a Dealership. I walked out with my 2021 Dodge Dur More

by Jennifer Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Ramon and Leo
Dec 21, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

Hi Jennifer, the satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our team! Congrats on your new Durango! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

December 04, 2020

Great service both from Carl and Dale. Great teamwork ,communication and service. Make having service work done a pleasure. I will use this dealer again More

by briandelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl and Dale
Dec 07, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

We are ecstatic to hear that you had an enjoyable experience here with Carl and Dale. We can't wait to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

November 21, 2020

I decided to try the Service a Jeep Chrysler Dodge Ram Fiat of Ontario. It was the best decision I’ve made since trying a few dealers in the area. Great and prompt service. Kirby, the Service Advisor reco More

by Depner33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby, Brandon Goodermont, Jason Keene
Nov 23, 2020 -

Jeep Chrysler Dodge RAM of Ontario responded

We want nothing but the best for our customers and we're so happy you had such a great service experience with Kirby! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

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