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Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

Overview
Reviews
4.6
473 Reviews
Call Dealership (888) 446-2913

1202 Auto Center Dr

Ontario, CA

91761

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Showing 473 reviews

January 22, 2025

I felt a warm welcome coming to the dealer to fix my car. Everyone is very nice and helpful More

by Minaurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney
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January 16, 2025

Car part that was ordered came in and I didn’t receive a call. Service advocate Dana behavior was a little different rude, aggressive and abrupt. I watched him interact with another customer being pleas More

by Char.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Martinez
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Jan 17, 2025 -

Jeep Chrysler Dodge RAM of Ontario responded

Char, It's discouraging to read about the poor service provided by a member of our team. It's important everyone is taking care of guests like Craig, which is why I'd like the opportunity to speak with you further about your experience with this other team member. Please contact me when you have a moment. I look forward to hearing from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 13, 2025

TERRIBLE. Do NOT trust these sales people. Very unhappy with my experience and my purchase. The GM is no better than his sales team, I have left him a voic More

by nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Freddy Arvayo, Brandon Goodermont
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January 09, 2025

My attendant was very attentive answer all my questions and got me in and out . Great customer service! More

by Alwashgohard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 10, 2025 -

Jeep Chrysler Dodge RAM of Ontario responded

We’re thrilled to hear you had a great experience with our team. Providing attentive service is our priority, and your feedback motivates us to keep it up. Looking forward to seeing you again soon! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

January 07, 2025

Bought my dream car here and has been back every 10K to keep this Awesome Challenger going at peak performance. Service always 100% good ranking for us. More

by renyeart7226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot who this time
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Jan 09, 2025 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear you found your dream Challenger with us! It's fantastic that you've been keeping it in top shape with regular service. Your continued trust means the world to us. Looking forward to seeing you at your next visit! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

December 30, 2024

Overall a great dealership from the vehicle purchase, appearance and accommodations for waiting for service. I think the service dept can be a bit more friendly and communicative. It seems they leave More

by 453randy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jan 02, 2025 -

Jeep Chrysler Dodge RAM of Ontario responded

Randy, We appreciate both your business and your feedback. We always want to provide the best service possible, which is why I'd like to speak with you further about some of the issues you have experienced here at our service department. Please contact me at your convenience. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

December 18, 2024

Fastest turnaround yet! Had to have the driver visor replaced because it got loose and broke.. More

by magoo628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
annie, Brandon Goodermont, Jason Keene
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Dec 19, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear about your positive experience with our quick service. It's great to know we could help with your driver visor replacement. We appreciate your support and look forward to assisting you again! Regards, The Jeep Chrysler Dodge FIAT of Ontario Team

December 16, 2024

Service is excellent and staff is friendly and care about your needs. Would recommend them to anyone More

by adcrocker56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Crocker
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Dec 17, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We’re thrilled to hear you had such a positive experience with our team. Your recommendation means the world to us! We look forward to serving you again soon. Regards, The Jeep Chrysler Dodge FIAT of Ontario Team

November 27, 2024

Brittany provided great service, making the experience seemless and thorough. It makes dealing with car issues tolerable. More

by Majwife1@aol.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 03, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear Brittany made your experience seamless and enjoyable. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to assisting you again! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

November 20, 2024

My 2nd car with Dodge Ontario Team. Your Team with the last year. Reggie Guzman and Gerardo Arciga made us feel like Family. Made the process painless and went above and beyond to take More

by Humbgom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Guzman and Gerardo Arciga: 5+++ Stars for both
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Nov 21, 2024 -

Jeep Chrysler Dodge RAM of Ontario responded

We're thrilled to hear about your positive experience with Reggie and Gerardo! Creating a family-like atmosphere and making the process smooth is what we strive for. Thank you for being part of the family—enjoy your new car! Regards, Ben Noland General Sales Manager bnoland@jcdontario.com

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