Jay Hodge Dodge Chrysler Jeep Ram of Paris
Paris, TX
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470 Reviews of Jay Hodge Dodge Chrysler Jeep Ram of Paris
Excellent I went to James Hodge because my sister brought a car from them last year and was every pleased and she advised me to go. They were excellent to work I went to James Hodge because my sister brought a car from them last year and was every pleased and she advised me to go. They were excellent to work with and very helpful and never give up on you. Thanks Paris James Hodge! More
Satisfaction To Whom it May Concern, The overall satisfaction of my visit would have been a 5, except for the lack of detail about the vehicle. When I retur To Whom it May Concern, The overall satisfaction of my visit would have been a 5, except for the lack of detail about the vehicle. When I returned home with the vehicle, I took it to the muffler shop to have the exhaust changed, and before a mechanic even put a hand on the vehicle they asked if I new I had a manifold leak? I responded, "No!", as I had just purchased the vehicle. So obviously, the used cars go through some sort of inspection, and for someone to know there was a manifold leak by just listening to the vehicle shows that this SHOULD have been noticed and HANDLED, by someone at your location. Second thing that bothers me is that the front passenger door does not unlock or lock when you try to lock the vehicle. Please tell me how this was not discovered when I am sure y'all do not leave your vehicles unlocked when they are just sitting on the lot in the middle of the night. These two issues will cost about $1,000 to repair. I do understand that I bought a used vehicle, but at the same time your employee stressed the importance of honesty and letting me know any and all problems with the vehicle before I bought it that y'all knew of. It is impossible that your dealership did not know of these problems. I did not write this because I am mad that there are problems with the USED vehicle, I would have just appreciated someone letting me know what problems the vehicle currently has. Thanks for listening. More
Used Car Sale of Town & Country 2013 Hodges Team, Bill Sharp was excellent and personable. He answered all of my questions and provided excellent customer service. Not only was Bill Hodges Team, Bill Sharp was excellent and personable. He answered all of my questions and provided excellent customer service. Not only was Bill great, but everyone that we encountered understood the concept of excellent customer service. Another note, is that I came into dealership with my own financing from my bank intending purchase my vehicle, but the financing department beat the rate that my bank offered by a substantial percentage. Marc Rea (Finance) great job! So, needless to say I was very pleased with my experience. The next time I purchase a vehicle in the future, you can bet that James Hodge will be at the top of my list. More
Mr. Hemingway was great!! Marshall, Is top notch at what he does. The very best sales experience I ever had. If Marshall sold juke cars I would still have faith in what he Marshall, Is top notch at what he does. The very best sales experience I ever had. If Marshall sold juke cars I would still have faith in what he says and does. More
2014 Jeep Cherokee Limited Sales person Bill Sharp was knowledgeable and Friendly, his approach was easy going and made us feel welcome. he helped us through out the process, wh Sales person Bill Sharp was knowledgeable and Friendly, his approach was easy going and made us feel welcome. he helped us through out the process, while I was finalizing the paperwork he had our Jeep Cherokee washed at a car wash and filled it with fuel, I mention this because we wanted to drive the Jeep Home that night and it was after 9 pm and everyone else had gone home. Outstanding Customer Service! More
Excellent Service Our salesman, Marshall, was wonderful. He worked hard for over a week to get us the deal we needed. We are more than very satisfied Our salesman, Marshall, was wonderful. He worked hard for over a week to get us the deal we needed. We are more than very satisfied More
My purchase L.J. Mead and his boss were wonderful in helping me meet my needs in the used Dodge truck I purchased. I plan on using this dealership for all of my L.J. Mead and his boss were wonderful in helping me meet my needs in the used Dodge truck I purchased. I plan on using this dealership for all of my future vehicle needs/purchases. More
2014 Dodge Ram Truck Mr. Sharp provided excellant service, very knowledgeable about the product he was selling. I appreciate all that he did to help me close the deal on Mr. Sharp provided excellant service, very knowledgeable about the product he was selling. I appreciate all that he did to help me close the deal on the sharpest looking truck on the lot. This is the 4th new vehicle I have purchased from James Hodge Dodge with all visits being very good, but I would rate this one as the best, thanks to Mr. Sharp and Eric. Keep up the good work Charles Gilbert More
Our experience was overall great. LJ was friendly and very knowledgeable. He explained everything about the car to us without talking down to us, like we did not know or understand anything. I would refe very knowledgeable. He explained everything about the car to us without talking down to us, like we did not know or understand anything. I would refer my friends to him and the dealership. This was the fastest we have ever bought a car.The only thing that I would recommend for the dealership is to do a renovation of the inside, it is out dated. More
Very pleasurable buying experience, no pressure, but positive follow up. Customer oriented, friendly staff, fast, no hassle. Highly recommend this dealership if one is in the market for a vehicle. positive follow up. Customer oriented, friendly staff, fast, no hassle. Highly recommend this dealership if one is in the market for a vehicle. More