Janesville Kia

Brought in my Kia to get a recall serviced and from the moment I walked in, Edgar was the perfect gentleman. He opened the door, started the check in process and had the service dept begin my recall proces moment I walked in, Edgar was the perfect gentleman. He opened the door, started the check in process and had the service dept begin my recall process. He was kind, thorough and professional. I even had the option to receive a ride and pick up. He is definitely the one I like to see at Kia when I have to take my car in. A previous time, he also helped me with a tire. The service dept was quick, efficient and kind. More

Service was great. Got my vehicle finished in a timely manner and let me know about upcoming maintenance. Even went above and beyond and cleaned it after they were fini Got my vehicle finished in a timely manner and let me know about upcoming maintenance. Even went above and beyond and cleaned it after they were finished with the recall service More

These ladies and guys are awesome! They are constantly pleasing and make my worries sway away! They are constantly pleasing and make my worries sway away! More

Once again, Janesville Kia delivers. I continue to travel to Janesville from Rockford, IL, despite us having our own Kia dealership here. Nathan was persistent in reaching out to me, and I continue to travel to Janesville from Rockford, IL, despite us having our own Kia dealership here. Nathan was persistent in reaching out to me, and showed me the vehicle that I ended up leaving with, upon my (early) arrival to my appointment. I had mentioned that I worked with Mark Vasquez when my wife purchased her vehicle last year, and they were able to have him handle my financing. I can't say enough about Mark. He makes his clients feel comfortable, explains everything thoroughly, and really works hard to provide his customers with top notch service. I couldn't be happier with what I received, the car and the customer service. Janesville Kia never ceases to impress. They'll continue to get my business. For those of you looking, I couldn't recommend Mark Vasquez enough, and Nathan was a great salesman. I didn't have any run-ins with the service department that day; however, they're always pleasant and courteous. Great dealership! More

Will never do business with this dealer again. Sold a lemon and new they were sell us a car in need of engine repairs Sold a lemon and new they were sell us a car in need of engine repairs More

Everybody was nice and helpful. The service was nice too. Dave and Omar where really nice. The service was nice too. Dave and Omar where really nice. More

They did my oil change tire rotation and took care of my last recall within a 1 hour. Also they gave me a discount on the oil change which was much appreciated last recall within a 1 hour. Also they gave me a discount on the oil change which was much appreciated More

Janesville Kia is much further from my home than another Kia dealer and service center. I go to Janesville Kia because of the level of professionalism and quality. Kia dealer and service center. I go to Janesville Kia because of the level of professionalism and quality. More

Everyone worked with us to come to a final price that was acceptable to both of us for the new vehicle cash price. acceptable to both of us for the new vehicle cash price. More

Car repaired as requested, finished early, no complaints with that or the customer service aspect. with that or the customer service aspect. More