Janesville Kia

I was told it would be an hour and a half which was fine but after I went for a 3 mile walk and came back after an hour my car had not even moved from where it was checked in at. So I asked about it and the but after I went for a 3 mile walk and came back after an hour my car had not even moved from where it was checked in at. So I asked about it and then they got it in right away and was done in 40 minutes More

Great staff, very friendly and walks you through step by step what was needed of done to your vehicle. step what was needed of done to your vehicle. More

Peyton was awesome, very personable and helped us out with a great deal. appreciate his help and quickness in finding this vehicle. Would recommend this dealership to anyone. with a great deal. appreciate his help and quickness in finding this vehicle. Would recommend this dealership to anyone. More

The worst ! ! I was lied to and cheated out of money, carguru price was not the what they charged me. Internet 20,000 car lot charged me 22,000 and also they ga ! I was lied to and cheated out of money, carguru price was not the what they charged me. Internet 20,000 car lot charged me 22,000 and also they gave me the wrong plates for my truck, I has to call a few times to finally get them to give me the right plates, and also they say they inspection of the full vehicle, that was a lie. Because if they had they would have known that the air conditioner needed to be recharge, but when I asked them would they change it for me after I had bought it, I was told I already bought it so I would have to pay for that myself, very rude people in that place. Would not recommend this place to my enemy, they are wolves in sheep clothing. More

Very Friendly and very prompt and professional. Was not pushy on any extras. Done within the required time Was not pushy on any extras. Done within the required time More

Walked in and the person at the desk immediately told us he could not check us in because he did not know how to. He did not bother to find anyone to assist us. We waited 10 or so minutes for someone to che he could not check us in because he did not know how to. He did not bother to find anyone to assist us. We waited 10 or so minutes for someone to check us in. We there for an oil level check, nothing else which ended up taking about 40 minutes and the only reason it got done then was because I went to the service desk and asked when it would be done. I was told it would be about 15 or 20 minutes originally. This used to be a good place but have not had the greatest service the last two times that I have visited. More

Service dep't service was next to none. Emily is an important person to the Janesville KIA family. Thanks for the great service. Can' wait to return for the next service on my Soul. Emily is an important person to the Janesville KIA family. Thanks for the great service. Can' wait to return for the next service on my Soul. More

I was there for an oil change and tire rotation. They were courteous and on time. Definitely will continue to use this dealership. They were courteous and on time. Definitely will continue to use this dealership. More

The representative that worked with me was Edgar and he was amazing! He explained the process and checked back with me several times. was amazing! He explained the process and checked back with me several times. More

The overall experience was good, and I got a great deal on the car I was looking for. There were a few hidden charges and the lack of a 2nd key for the vehicle that made my rating fall from a 5-star rating on the car I was looking for. There were a few hidden charges and the lack of a 2nd key for the vehicle that made my rating fall from a 5-star rating to 4-stars More