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Janesville Kia
Janesville, WI
266 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 266 reviews
Verified Customer
August 31, 2024
I went in with a known problem in the steering column but they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. More
by keithchristman1
August 30, 2024
service staff is always friendly and helpful. they keep me informed during my entire visit. they keep me informed during my entire visit. More
by nathompson1188
Employees Worked With
August 29, 2024
Overall a good experience. Randy was our salesman. He was easy to work with. Xxxx Randy was our salesman. He was easy to work with. Xxxx More
by troy.freemyer
Employees Worked With
August 26, 2024
Sent multiple emails to get basic information and 5 different people could not hold a conversation and help me. So I went there and the salesman was ok but as he was talking with financing he could nev different people could not hold a conversation and help me. So I went there and the salesman was ok but as he was talking with financing he could never tell me the interest rate and even after I got into financing it took awhile for that guy to tell me. As we go to leave the sales representative walked us out and I noticed a ding in the door and he said they would contact us to come back and get it fixed. We'll 5 weeks later and haven't heard a word from them and have left 2 messages. Last 3 vehicles were a way experience. More
by potashjf
Employees Worked With
Not to say
August 21, 2024
Went in for muffler and a tire and I looked for my car in the service shop area and didn't see it and more than 2 hours later, I was informed that they had to take my car directly to a muffler shop because t the service shop area and didn't see it and more than 2 hours later, I was informed that they had to take my car directly to a muffler shop because they didn't have the correct tool for it and wasn't informed this information until after they took my car there which I didn't think was right, but in the end they did give me a coupon for an oil change. I am not happy with Janesville Kia, because no one reached out after I bought the vehicle to see how I was doing and if I had any questions which I did and have contacted the person several times regarding the paperwork that was done and never heard anything back. Not really goo customer service when no one return calls. More
by king.cynthia56
