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Janesville Kia
Janesville, WI
300 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 300 reviews
November 05, 2024
Very clean facility. Feel comfortable and confident with the work being done. Emily Madey is an exceptional Service Advisor. Feel comfortable and confident with the work being done. Emily Madey is an exceptional Service Advisor. More
by lbaszynski
Verified CustomerEmployees Worked With
Emily Madey 5 star!!
November 05, 2024
Very friendly and nice explains everything they are doing and get a car wash with every service and get a car wash with every service More
by ahetelle
Employees Worked With
November 05, 2024
Quick check in, wait was reasonable, did quality work, very happy with this dealership, will come back again. very happy with this dealership, will come back again. More
by pcwarosh
November 05, 2024
Service is always fast and easy at Janesville KIA. And for me, that is because (usually) Emily checks me in and she is terrific. She always has a smile and keeps me updated. Thank you Emily! And for me, that is because (usually) Emily checks me in and she is terrific. She always has a smile and keeps me updated. Thank you Emily! More
by robertjarzen
Employees Worked With
Emily
November 01, 2024
I dealt with Edgar Morales. This was my first time having Edgar as each time I go in I have someone different. He was very professional and gave me a detailed write up what need This was my first time having Edgar as each time I go in I have someone different. He was very professional and gave me a detailed write up what needs to be done including prices. I appreciated his feedback and hope he stays around. More
by debpagel59
Employees Worked With
Edgar Morales
October 31, 2024
Real go getter my badass mother xxxxer got me exactly what I wanted and more what I wanted and more More
by Loki248
Employees Worked With
October 31, 2024
The vehicle was brought back within an hour of ownership and they fixed a part that caused oil to leak all over the ground and didn't even want to do that. Excuses were made when i asked for a refund. The and they fixed a part that caused oil to leak all over the ground and didn't even want to do that. Excuses were made when i asked for a refund. The dealer lied on the buyers report and failed to fix drivetrain noise as a condition of sale. Wasted 3 hours at the dealership and they claimed to have checked it despite having it on the wrong lift (drive on) where you couldn’t correctly identify hub or driveline noise by rotating wheels. They covered for each other and do not care about doing the right thing. More
by The5.0returns
Employees Worked With
All forgettable people
October 21, 2024
By far this has been the WORST experience ever! Tried charging ridiculous extra fees never even heard of. They put cars on the lot that don't even pass inspection, then refuse to fix, refuse to hon Tried charging ridiculous extra fees never even heard of. They put cars on the lot that don't even pass inspection, then refuse to fix, refuse to honor their word, magically went and deposited my cash before I was out of finance, they refused a WE-OWE for the obvious suspension issues once I got to finance, and then refused to give me my money back. Also while I was paying magically $200 disappeared. This entire operation is ran by toddler sales associates and GQ wanna-be shiesty General Managers. Do not buy from here! Now without my money back after a million excuses and they have the car! BOGUS! More
by CrispyEdges
