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Janesville Kia

Janesville, WI

4.1
234 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between. Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia. If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table. We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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3419 Ryan Rd

Janesville, WI

53545

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Showing 234 reviews

September 02, 2024

Very positive experience…Excellent follow up and follow thru…Mark the service Director exceeded all expectations… More

by bobwolfester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The guy went through my glove compartment i’m assuming to look for the book and to check my air filter and all that but didn’t put the stuff that fell back in and left a mess. Then he didn’t put my trunk lat More

by emely.6521
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Zubek
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Service was fine and they were responsive. The sales team was not fine, nor were they responsive. More

by wcsp1s12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 02, 2024

Service department was professional and courteous. Service was done satisfactorily and in a timely manner. More

by cbrok2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Manager
September 02, 2024

Excellent service and very prompt. Had service completed in a timely manner. Kept me informed as to how the service was going More

by dobsonbd
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
September 01, 2024

Had my Kia 2015 37,000 miles for oil change. Was told I had to go with the higher priced oil change that the girl told me wrong. My radio not working told me 845.00 I got it done 600. Then front More

by mamalang
Service Time
Recommend Dealer
No
Employees Worked With
Edgar Nunez
September 01, 2024

The first person that helped me in service was very rude to me over the phone. More

by mpjam830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Sokolik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ibrahim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Halsted
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrianna Balderas
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Great service! Good customer service! Sent a text for more information about the service! Thanks More

by maggie.behlke
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Na
August 31, 2024

Do not buy a used car here. They repeatedly lied to us about the car. And now, they won’t make it right. More

by Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah
August 31, 2024

I went in with a known problem in the steering column but they made me pay for a diagnostic test that I didn’t want. It was a terrible waste of money. Not a good experience. More

by keithchristman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No