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Janesville Kia

Janesville, WI

4.1
287 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between. Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia. If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table. We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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3419 Ryan Rd

Janesville, WI

53545

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Showing 287 reviews

January 15, 2021

I am very happy with my purchase from Janesville Kia. Andy and the rest of the sales staff did a great job answering all my questions. More

by andrewspike50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Roberts
November 23, 2020

Service scratched my aluminum wheels while putting on new tires, when I showed them they said they were that way? Why would I lie? Stay away for your own good. I'm spreading the word about their disservice. More

by Busman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brock Correa
June 24, 2020

Totally agree with previous bad comments Couldn’t agree more with other potential client’s bad comments about ethics. I waited 2 months for a new vehicle to come in and when it arrived, they More

by No Kia from U!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Malinowski
Jul 06, 2020 -

Janesville Kia responded

We apologize you had a rough experience somewhere but we have never increased price on a customer vehicle after ordering it for them. If you need anything feel free to reach out (608)743-9600. Have a great day!

May 16, 2020

Horrible ethics. We had an appointment to drive / buy a car. The dealership called us twice to confirm. We live 90 minutes away - the vehicle we had an appointment to see was in the process of being sold More

by Pissed off
Recommend Dealer
No
Employees Worked With
Andrew Roberts GM
Jul 06, 2020 -

Janesville Kia responded

Hello, as we mentioned in email communication we do have a lot of new staff which leads to some miscommunications sometimes. It has nothing to do with business ethics. Without you bringing it to our attention we couldn't fix it though so thanks for making us aware. We offered to find a similar vehicle and you had no interest. We hope you found a vehicle that worked, if not you know where to find us :) Have a great day!

March 16, 2019

John Fager in Sales was exceptional to work with I have not had any dealings with the service department since buying my 2012 Equinox in November 2018, but John Fager from the sales department was ex More

by Cindy, Janesville WI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fager
February 13, 2017

Excellent service department I have had a few wonderful experiences with the Kia service department. Very helpful, go out of their way to follow up and get the job done. Always fr More

by kiafan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Worley
April 21, 2016

wont belp a customer with a problem We had bought a Kia Sedona last April 2015 with an extended warranty, we came in the next day to cancel, ( we had 72 hours to cancel ), and it's been More

by not satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
teresa, gunny, and a nice guy who did the financing, but he left.
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