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Janesville Kia
Janesville, WI
287 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 287 reviews
Verified Customer
October 14, 2023
I worked with Randy on getting this car. Was honest up front that it way take 6 months to get. He has also followed up to see if everything is going ok with the car. Was honest up front that it way take 6 months to get. He has also followed up to see if everything is going ok with the car. More
by cschwerin
Employees Worked With
Randy
October 14, 2023
I like Janesville Kia I had three services done and they did it in a very timely manner everybody was really polite at the customer service counter the price I was quoted was what my cost was. Very close to did it in a very timely manner everybody was really polite at the customer service counter the price I was quoted was what my cost was. Very close to my house too thank you Kia Janesville More
by geisler.susan
Employees Worked With
Service department
October 13, 2023
Friendly. I had limited time and they respected that. Asked question and listened to my answers. Place for me to sit with laptop and work while I wait. I had limited time and they respected that. Asked question and listened to my answers. Place for me to sit with laptop and work while I wait. More
by wenbian1
Employees Worked With
Craig Andrea
September 08, 2023
8 mo ago came to do warranty work on my 2023 kia sportage. Got oil changed tech forgot to add oil next morning brought it back. Was told they would cover anything that came from the tech f'up. 4 mo sportage. Got oil changed tech forgot to add oil next morning brought it back. Was told they would cover anything that came from the tech f'up. 4 mo ago car running rough bring it in. Takes 3 weeks for the. To repair it. And now same problem. Car runs rough at light and dies when you wanna go. Last time i asked them to make sure they informed kia what they had done. This time ill make sure. Call to speak to service manager. Not there. Store manager, not there, GM not there. Owner lives in another state...... this is 2pm not 9pm why is no one in charge around? More
by josealcozer
Employees Worked With
Service
March 09, 2023
I’ve bought 3 cars from this place. Spend 3 hours there. Got an approval but not in the price range we wanna be in. Then at 930pm the salesman and manager contact us via text saying th Spend 3 hours there. Got an approval but not in the price range we wanna be in. Then at 930pm the salesman and manager contact us via text saying they could get the deal to be right where we want it for us to come Thursday, spend another 2 hours to get no where…. NEVER AGAIN! More
by mamadolphin77
Employees Worked With
Mr Smith
November 25, 2022
If I could give 0 stars I would. This dealer is refusing to acknowledge my warranty related concern. I have a 2021 Kia Soul with a known engine problem and this dealer is refusing to This dealer is refusing to acknowledge my warranty related concern. I have a 2021 Kia Soul with a known engine problem and this dealer is refusing to fix it. Brock the service manager is very unprofessional and even hung up on me when I was questioning his statements. I will not let this go. I will contact Kia consumer affairs, I will also leave bad reviews and tell everyone I know about this place. STAY AWAY FROM THIS DEALER!! More
by Kolbey
Employees Worked With
Brock Patrick
November 11, 2022
My husband had a excellent experience with Arben , he followed through with giving us customer service that was saving us money on our interest rate going the extra mile , understanding our financial sit followed through with giving us customer service that was saving us money on our interest rate going the extra mile , understanding our financial situation. I will definitely refer him to my family and friends !!! Thank you again for working with us . 👍👍👍 More
by Runner1251@hotmail.com
Employees Worked With
Arben Halipaj , Gorge, Craig
