Janesville Kia

Took 1 1/2 hours starting at 7am oil chg/tire rotation. Then my check engine light was on, and they wouldn’t check it unless I paid $190. I bought my car new, bought the set of tires on it from you, and ge Then my check engine light was on, and they wouldn’t check it unless I paid $190. I bought my car new, bought the set of tires on it from you, and get oil changes there… and you can’t check out why the light is on? Very disappointing to say the least. . More

Completed service as needed in a timely manner. Would visit and recommend for future service needs Would visit and recommend for future service needs More

I really like the new management and they are more respectful than previous management and listen to what you need and give great advice and feedback. respectful than previous management and listen to what you need and give great advice and feedback. More

Bought a used car here. The next day it started having issues (blower/defrost went out, my mechanic said the brakes were dangerously low - under 3mm, etc). Contacted them an The next day it started having issues (blower/defrost went out, my mechanic said the brakes were dangerously low - under 3mm, etc). Contacted them and got the "we sell our used cars as-is, go away" treatment. Now I have to spend thousands on repairs that they should have had ready to go. I'll never go back. More

Fast friendly service. Kept me updated on needed repairs and replacements. I will take my Sportage back when needed. Kept me updated on needed repairs and replacements. I will take my Sportage back when needed. More

My service was good — no issues at all. But a few ancillary parts of the experience could be improved. First — when scheduling the appointment online, I had three choices: recommend But a few ancillary parts of the experience could be improved. First — when scheduling the appointment online, I had three choices: recommended maintenance for like $600, oil change, or other. That $600 recommendation gives a negative impression, like you’re just out for my money. I came in ready to defend myself against a hard sell. (Good news: the staff were very good — the experience I feared was NOT the experience I had.) Second — most other dealerships have spaces for people to work while they wait. Janesville Kia has a bar area that’s designed to have power outlets built in, but it doesn’t… which feels kind of cheap/unfinished. I just have to hope that the one chair under the TV that’s close to a wall outlet is free. More

Everyone is very kind. Felt no pressure to buy a vehicle. Salesman very friendly and knowledgeable. Felt no pressure to buy a vehicle. Salesman very friendly and knowledgeable. More

Let me know what I needed for my car. They also washed my car and gave me copies of what I needed for my car. They also washed my car and gave me copies of what I needed for my car. More

Very professional and friendly. I highly recommend. It was a pleasure working with him. Simply the best! I purchased my new 2025 Kia within an hour. I highly recommend. It was a pleasure working with him. Simply the best! I purchased my new 2025 Kia within an hour. More

The people that took care of me,were very helpful and pleasant,Gabby was very helpful and called me and said if I needed help with the new car to let her know pleasant,Gabby was very helpful and called me and said if I needed help with the new car to let her know More