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James Wood AutoPark - Service Center
Denton, TX
2,621 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,621 Reviews of James Wood AutoPark - Service Center
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April 30, 2025
Easy to schedule service and the shuttle service was excellent. Easy to drop off and pick up. excellent. Easy to drop off and pick up. More
by baejsewell
Verified CustomerEmployees Worked With
April 30, 2025
In days of old. when we brought a car in to be serviced like engine oil change and eng lite was on. Well they changed the oil & filter &they check the codes and ord when we brought a car in to be serviced like engine oil change and eng lite was on. Well they changed the oil & filter &they check the codes and ordered the parts But they did not clear the check eng lit.I cleared it my self. Now should I charge you for the cost of code reader that cost me 125 bucks. More
by jankewill952
Employees Worked With
April 29, 2025
I always experience great customer service when I go for service appointments. I don't have anything further to add to this survey . service appointments. I don't have anything further to add to this survey . More
by CW76205
April 28, 2025
Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mine. Managed to get my own rental and paid out of pocket although this was a warranty claim. Vehicle was returned with a ton of dust, mechanic hand/foot prints all over the vehicle and scratches on both fender and bumper. Very disappointed in the level of service I received and will not be returning to this dealership. More
by JBROWN3_24
Employees Worked With
April 27, 2025
Jarrett did a wonderful job upon my arrival. Greeting me cordially and confirm the service I was visiting for Greeting me cordially and confirm the service I was visiting for More
by GMACDONALD
Employees Worked With
April 26, 2025
Great service. Got my pickup in and repaired. And I always use James Wood for my vehicles when I need service or sales Got my pickup in and repaired. And I always use James Wood for my vehicles when I need service or sales More
by edf7318
Employees Worked With
April 26, 2025
Great service. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. Everyone was helpful and courteous from scheduling to pickup and delivery. Will be back. More
by farmerra2003
Employees Worked With
April 26, 2025
The service was wonderful. Customer service and support is outstanding. The best service I have had at a car dealership. Customer service and support is outstanding. The best service I have had at a car dealership. More
by junious03
Employees Worked With
April 26, 2025
This was my first visit to the service department. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. More
by BLAKELYAONE
Employees Worked With
April 26, 2025
Appreciate Gavynn’s professionalism and it is important to maintain that service advisor during maintenance. to maintain that service advisor during maintenance. More
by NC1108
Employees Worked With
