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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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August 18, 2023

Great service from James Wood Cadillac. Always quick and courteous whenever I need an oil change. More

by JCMANSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 21, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

Service Advisor, Samantha, was very professional with a great attitude! Will return for her help in the future’ More

by RANGER43DOUG
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Aug 21, 2023 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Had a very good experience getting vehicle serviced. Everyone on staff is professional, friendly & most helpful. More

by carolloe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Timely, efficient, and courteous service. All service completed as requested. Check out process efficient and professional More

by KennethW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Always receive great service at your dealership. Appreciate the timeliness of getting everything done and keeping me informed of what is going on! More

by OPEARSON1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Great customer service. Timely service turnaround time. Very professional. Knowledgeable of product and services. End. More

by RIVI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

Met me at my car with a smile and introduced himself. Service was prompt. The waiting area was clean. More

by lworley7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B J Worley
Report | Print
Aug 17, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

The service was done efficiently and in a timely manner. The people were very friendly and polite. More

by barcrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

Samantha was awesome, non appointment oil change/tire rotation, in and out in an hour .. thanks More

by servantflyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2023

this dealership provided very professional and good service to complete the necessary items on my list. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

James Wood AutoPark responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

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