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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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August 20, 2023

Prompt and excellent service. Friendly staff and super courteous. James Wood is our first choice for service. More

by JOANVEIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 22, 2023 -

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

The service department is a very clean and nice place to bring your car to. More

by JOHNROBERTS5601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Spivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Very good to me, I had a good experience and I like that service center More

by rich.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 22, 2023 -

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Professional staff always friendly and reliable. Excellent Car Wash and inside vacuum. Timely and no surpro More

by Reggie03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Report | Print
Aug 21, 2023 -

James Wood AutoPark responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 19, 2023

They were polite and my wait time was just as they had predicted. I should have asked them to go over the manufacturer's part they installed but I figured it out. More

by DOGGIEAUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't deal with any of the above service people
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Aug 23, 2023 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Truck purchased at classic about 1 month ago. Called to schedule when multiple alarms came on. Sort version they said they were a high volume dealer and for electrical they wouldn’t be able to g More

by MORTJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 22, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Great service. Honest. Well trained service advisers. My service adviser had retired and I was happy with her replacement. More

by maryfair13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy's replacement, Samantha Oliphant, Tammy Brooks
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Aug 22, 2023 -

James Wood AutoPark responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Buick GMC Denton for your vehicle needs. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

Taylor is always awesome to work with. She communicates and our service is always impeccable. More

by MEGSTRACHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Aug 21, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

James Wood Motors takes care of their customers and always has! I love my Cadillac! More

by BILLJAC4743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood, Tammy Brooks
Report | Print
Aug 21, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

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