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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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August 25, 2023

They always take care of my needs promptly and are always pleasant to talk with. I feel the waiting area is very comfortable. More

by FISHHOOK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oliphant in Service. 5 stars. Very pleasant and professional.
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Aug 28, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

Wonderful. courteous service I have experienced every time I take my vehicle in for checkups More

by CRIDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write about your experience with us! At James Wood Buick GMC Denton, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

Pleasant staff, and the service time was not more than I was told when I arrived. More

by SCOTTJOHNSTON0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Aug 25, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

Everyone was very courteous and concerned, giving me a great amount of confidence in the department. More

by S. W. Andrews
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wilkins
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

The service on the new Tahoe has been very good. Gavynn and the rest of the folks in the service department have been courteous and service oriented. More

by bknutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

The Service department (Taylor) got my XT4 in, got the repairs done, and detailed it in a timely manner. They are very professional! More

by brianandjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadillac Service Department (Taylor)
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

Tim Wilkins took great care of getting all the repairs done very please thanks will recommend in the future and additional work required More

by GMC617983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
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Aug 25, 2023 -

James Wood AutoPark responded

We really appreciate the kind recommendation! We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

Efficient, friendly and professional, plus the work is done in time plus the service representative goes over all details with you. More

by NMALONE76266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

I can wait for my car to be fixed most of the. time.When I go in, I see the same person Timothy Wilkins all the time. More

by DANDR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wilkins
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Aug 25, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience, Dan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 23, 2023

The service department and Kevin Haba got all my 4 trucks in the shop and took care of the recalls with little downtime. I appreciate their customer service and time frame to get the work done. Excellent w More

by LINDA.CANEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
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Aug 25, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback, Linda. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Kevin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

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