James Wood AutoPark - Service Center

I WOULD NOT RECOMMEND THIS DEALERSHIP. 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSH 9 MONTHS HAVING MY VEHICLE, THEY CALL AND SAY ITS READY. I GO TO PICK IT UP AND THE CHECK ENGINE LIGHT IS ON. THE COOLANT PUMP WAS OUT. THIS DEALERSHIP PUT AN OLD COOLANT PUMP ON A BRAND-NEW MOTOR. I PERSONALLY, WOULD HAVE CALLED THE CUSTOMER TO ASK IF THEY WANTED A NEW PUMP ON A NEW MOTOR. IT WAS A NIGHTMARE. ZERO FOLLOW UP CALLS, THE SERVICE TECH WOULD NOT RETURN CALLS OR ANSWER THE PHONE. ONCE I FINALLY GOT UPSET THE SERVICE MANAGER STEPPED UP (DOUG) THANK YOU.. More

Have always been really satisfied anytime I’ve have felt with James Wood. Brandon is the best. with James Wood. Brandon is the best. More

Brought my truck in to have a goose neck hitch put on. The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that d The techs pinched a wire reinstalling the bed, fixed that, but when I tried to use the tailgate radio, it didn’t work. Took it back in to have that diagnosed and fixed. Got the truck back, took it home, was trying the radio and noticed a bunch of wires hanging down passed the bumper. Crawled Under the truck, and found 4 large wire plugs not connected. The guy that worked on my truck, in my opinion, needs to be talked to and made aware that he needs to pay attention to the details of his work. It’s not just about get vehicles in and get them out as fast as you can. Quality matters!! More

Edwin is always very professional and keeps me informed throughout the entire process. I wouldn’t go anywhere else. throughout the entire process. I wouldn’t go anywhere else. More

Service was very good and fast. Everyone was nice and friendly. Would recommend to others. Everyone was nice and friendly. Would recommend to others. More

The service was on point ands very friendly. I was kept informed on the status constantly. I was kept informed on the status constantly. More

Everything was good. ..however, took MUCH longer than originally quoted...3 hrs vs 6 hrs. ..however, took MUCH longer than originally quoted...3 hrs vs 6 hrs. More

They always do a great job when I take my vehicle in for service and this time was no exception. service and this time was no exception. More

Edwin and the team did a terrific job repairing my old corvette. Very happy with the work. corvette. Very happy with the work. More

I recently had the pleasure of working with Jarrett Abel in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years in the service department, and I can confidently say he is one of the most knowledgeable and professional advisors I have encountered in recent years. From the moment I arrived for my scheduled appointment, Jarrett was ready to assist. He had a service loaner car waiting for me, anticipating my busy schedule for the day. Not only did he promptly confirm all of my vehicle’s mechanical issues, but he also double-checked my contact information to ensure everything was accurate before I left. Throughout the day, Jarrett kept me informed with clear and timely updates, making sure I knew when my vehicle would be ready. What impressed me the most was how Jarrett balanced communication and affordability. He was able to provide affordable repairs while ensuring everything was done quickly and efficiently. If you’re looking for excellent service, I highly recommend booking your next appointment with Jarrett Abel! More