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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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August 28, 2023

Edwin does a great job of communicating. He is very professional. The work was completed quicker than expected. More

by chas.jwhite341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2023

Service is always done with care. They are always honest and explain what needs to be done and why. More

by Akeenpair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 30, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2023

My truck was ready in less time than I expected. It was washed too and I wasn’t expecting that either! Excellent service. More

by hawkinsjeffreyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 27, 2023

I showed up for a simple installation of a shade for my traverse and ended up waiting 2.5 hours for someone to complete it. More

by ajthomas112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 30, 2023 -

James Wood AutoPark responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

This was a great service experience! Efficient, professional, clean, and timely. Everything was spot on and extra care taken to be sure the routine maintenance went smooth. More

by frontierfortitude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Aug 29, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

The service is great and the staff ask before automatically doing something. My car wash was nice. More

by LAUTERBACH257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

August 27, 2023

The process of getting my oil changed and my tires rotated was easy. I was amazed that the cost was equivalent to oil change stores in the area. The added benefit was that my vehicle was totally che More

by SBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

Scam,Scam, stay away,They are doing warranty scams,they don't fix what needs to be fixed so that you can bring the car back so they can file it on your warranty More

by TRACYFOSTER518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Chan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

James Wood AutoPark responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, James Wood AutoPark Management | 940-591-9663

August 26, 2023

Literally, the worst experience I’ve ever had. ive taken my vehicle here five different times after buying my vehicle here and all for the same thing. Each time they told me there was nothing wron More

by LAURA_LOU8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The James Wood Buick GMC Denton Team

August 26, 2023

Attentive and consistent quality work. Great customer service. Good snacks and comfortable waiting area thanks More

by MARLENEPEDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 29, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, James Wood AutoPark Management | 940-591-9663

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