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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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November 16, 2023

It was easy to make the appointment. A courtesy ride home was much more pleasant than waiting at the dealership for hours. Got a return ride back and the car was ready to go. Pleasant More

by RICK.MAYBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

James Wood AutoPark responded

Rick, thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

The service and service advisor (Tim) were excellent. My service was timely and done well. More

by JOEW418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

James Wood AutoPark responded

Joe, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

The service dept. staff is always friendly and informative. They give a good explanation as to what service is needed. More

by JIMLCMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

James Wood AutoPark responded

Jim, we appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

Jarrett is always very professional in all manner of things their unto pertaining. All questions are answered. More

by RNTTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2023

Quick and very informative to me ! Mike ketp if informed on how my car was doing ! Great service More

by hangaround1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mike does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2023

Always good quality and appreciate the timeliness and speed and care. Also able to get some work done while I wait in the lobby is super helpful, More

by RAMSAY.MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

James Wood AutoPark responded

Matt, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

November 15, 2023

The service was great and the customer service was excellent. We appreciated the good communication. More

by Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

James Wood AutoPark responded

Webb, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Buick GMC Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 15, 2023

EVERYTHING went well with my service visit to the dealership. speedy service and friendly person More

by DRSBORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

James Wood AutoPark responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

November 14, 2023

Great service, nice, friendly staff. I have always found them to be fair and honset. More

by perkinsedwardw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

James Wood AutoPark responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

Nov 15, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

November 14, 2023

Kyle and team did a great job. We were kept up to date and our car was delivered early. Will use them again as we have for quite a while. More

by CLDOYLE2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
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Nov 15, 2023 -

James Wood AutoPark responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Kyle and our team’s sales excellence is always consistent, and we are glad your experience with us supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, James Wood AutoPark Management | 940-591-9663

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