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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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November 21, 2023

Very organized, friendly yet professional. Service department waiting room was very tidy and bathrooms were very clean. More

by dailenejezek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

November 20, 2023

Jared Laska was the service dept. rep. that I worked with. Had issues with Nav. display on 2016 Silverado. Trouble was found, part was ordered and issue was fixed. Thank you very muc More

by THOMPSONPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jared was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

November 19, 2023

Awesome experience as always they are an excellant service center I can’t say enough good things about them More

by MLOCH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood Buick GMC Denton! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The James Wood Buick GMC Denton Team

November 19, 2023

Great job, fast, and it was convenient since i was from out of town, Rachel was perfect. More

by PLBARING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 21, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with Rachel and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

November 19, 2023

Great service. Only place I go for my oil changes. Franklin and Taylor are great More

by BARBERLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service office
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Nov 21, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 18, 2023

At the Chevrolet service department walk in no one said, Can we help you are anything’s. It’s was like walking in a klan meet. But over at the Cadillac service area the technician was very helpful and profe More

by Rickey.willis37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name. She works at the Cadillac service
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Nov 22, 2023 -

James Wood AutoPark responded

Rickey, thanks for reaching out about your less than ideal experience at our dealership. Our goal is to ensure customer satisfaction, and we will make sure to address this with our team. Please get in touch with our customer service team if you would like to discuss anything further. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Jarrett Abel is the best service advisor and always makes explains my service needs in an easy manner. More

by taylordane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

James Wood AutoPark responded

Taylor, thank you for the awesome feedback! You're right, Jarrett is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Jarrett is very professional. He kept me advised of the progress on my vehicle and made sure I had transport to and from my home. More

by KGFLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jarrett does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

Great customer service. Very upfront and honest with the service. Never trying to sell me anything. More

by SDSCHON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

James Wood AutoPark responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 18, 2023

Taylor helped me in the Cadillac division of service. She offered excellent professional courteous service! More

by MIMIPAPADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 21, 2023 -

James Wood AutoPark responded

Hi Mimi, and thank you for this great review! We're very happy that Taylor was here to help you and treated you with the customer service we know you deserve. Sincerely, James Wood AutoPark Management | 940-591-9663

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