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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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February 08, 2024

Jarrett is great! Definitely goes above and beyond. Got new tires and the pricing was competitive and was done well More

by Tyler Ritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

James Wood AutoPark responded

Tyler, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Jarrett went above and beyond for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

Arrived at 7:15 without an appointment. As usual, the service department idid an excellent job getting me in and out by 11:00 AM. Never a bad experience with James Woods Cadillac Servic More

by rtebo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Feb 08, 2024 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

The appointment was easy to make, staff professional and service completed faster than estimated. Overall very satisfied. More

by ohst1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2024

Brandon Stolp is excellent! Recommended 100% A+++ Brandon has always ensured the highest quality on all levels. More

by marcstanwyck
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

It is ridiculous at a place as large as James Wood auto park would charge to use your credit card as payment. More

by sandyleverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

We appreciate your feedback about your experience with our customer service, Sandy. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Please reach out to us if you would like to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2024

Great experience getting my Truck's transmission replaced under the master tech ex warranty , Michael Belew did a great job with all aspects , Diagnostic, warranty approval, parts order, repaired in allotted More

by GREGRUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Greg. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Michael and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

Easy to work with and pick up and delivery your car for service. Great convenience More

by RODEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Feb 07, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Barney. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

I initially took my car to Classic Grapevine where it was purchased from and was told it would be a week minimum before my car could even be looked at. I called James Wood and they were able to get my car di More

by CourtneyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers I had the pleasure of riding with were great. I don’t remember their names though
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Franklin was great! Courteous, friendly and knowledgeable. Best service department! Service department is very important when choosing a dealership More

by crbishop127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood AutoPark special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Took my wife car to the body shop to have a dent repair on the hood. GREAT job . I done business with James Wood since 2012. Maintenance and body work all have been done. no problems. Good professional ser More

by MARILYNKHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schwarze
Feb 06, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Marilyn. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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