Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

Sort by
February 22, 2024

For a $90 oil change and tire rotation you would think that you would get a wash. None. Didn't even get asked. No coffee in lobby. Lots of employees walked by it and never made any. I asked service advise More

by teamcollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Collin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Samantha is working hard to make sure that things are taken care of for me. She is responsive, respectful and greatly appreciated. More

by kjnaughton
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Samantha was very helpful and took good care of my needs getting my truck repaired. More

by tonyhaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review, Tony! We are very happy to hear that Samantha could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

Katie at James Wood was an excellent partner to help me purchase the vehicle I wanted! The dealership is clean and efficient. Definitely recommend! More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that Katie could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 21, 2024

I received excellent efficient service and support from Gavynn and Samantha in your Service Department! More

by KennethW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

James Wood AutoPark responded

Kenneth, thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 21, 2024

Very quick turn around and great work! Kevin worked to get the unit in and diagnosed an issue that three other dealers could not figure out. Great service and communication. More

by chrism21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
Feb 23, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, Chris! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 20, 2024

Alway receive quality service on both my GMC vehicles. The staff is alway helpful and create a positive experience every time we come in for service. More

by mierssj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

February 19, 2024

Went in with unknown problem. Diagnosed and fixed in one day. Service rep was constantly keeping in touch. Price for repair reasonable and competitive. More

by SOIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

James Wood AutoPark responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Autopark and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

February 18, 2024

I really did enjoy working with the people at Jameswood auto Center and I really enjoyed working with Wendi Little she helped every step of the way and made the whole buying process amazing More

by bigc1514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Little
Feb 21, 2024 -

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Wendi was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

February 18, 2024

Easy and professional , efficiently handled or service needs! Rachel did a great job of getting things done! More

by chuckmarcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 21, 2024 -

James Wood AutoPark responded

Hello Chuck, and thank you for your kind words! Rachel is a great asset and we are glad to hear she provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

...
156
...