James Wood AutoPark - Service Center

Service experience was good, but I thought the price for the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this the oil change and cabin filter change was high. Lucking I had a $30 coupon from GM, so that helped with the cost. I drive 40 minutes to get to this dealership, so have to take that into account for my cost of doing service there as well More

Great service as always! My service rep always goes above and beyond to take care of us and make bring Ming our Cadillac in a breeze. My service rep always goes above and beyond to take care of us and make bring Ming our Cadillac in a breeze. More

Tim Wilkins was fantastic! Whole service department is excellent and very helpful and friendly staff. Whole service department is excellent and very helpful and friendly staff. More

I'm not sure if the service department had to disconnect power when performing the transmission service and/or state inspection...but when I picked up the vehicle, all of the display settings had been chang power when performing the transmission service and/or state inspection...but when I picked up the vehicle, all of the display settings had been changed. And a tech had left a drink can in the console. And the navigation had been toggled on so it was giving me turn prompts that didn't apply. Maybe this is part of the inspection process but I feel that they should note where all the settings were and return them to the same as when it was dropped off. More

Taylor is great! She’s always very attentive and helpful. I appreciate her follow through. She’s always very attentive and helpful. I appreciate her follow through. More

Great experience but took way too long for service rep to join me in the drive up lane. join me in the drive up lane. More

Jarrett kept me informed about what was happening to my car and the repairs needed. I appreciate his kindness and understanding. car and the repairs needed. I appreciate his kindness and understanding. More

I went to get my oil changed and tires rotated, Samantha was wonderful! I was in and out in an hour and a half just like she told me. That girl needs a raise! Don’t lose this girl! was wonderful! I was in and out in an hour and a half just like she told me. That girl needs a raise! Don’t lose this girl! More

Best dealership in north Texas to buy and service a new vehicle!!! Thank you Chris, Chase, and Mike. vehicle!!! Thank you Chris, Chase, and Mike. More

Tim was great on check in. People were professional and friendly, waiting area was comfortable People were professional and friendly, waiting area was comfortable More