James Chrysler Dodge Jeep Ram Cedar Lake Listing

Amazing customer service Everyone at the dealership was nothing but helpful. They were patient when we asked many questions. Ours saleswoman was never pushy in any way. It was Everyone at the dealership was nothing but helpful. They were patient when we asked many questions. Ours saleswoman was never pushy in any way. It was so very nice to be at a dealership that we did not feel pressured to purchase a vehicle. We knew that we wanted a used minivan and she never tried to pressure us into even looking at a new one. I would highly recommend Laurie Kralek for anyone looking for a vehicle. More

Smooth and feeling greatful. I was looking for a sadan. And been eyeing this particular vehicle. And took the oppportunity, while it was still there. Happy with the process also. I was looking for a sadan. And been eyeing this particular vehicle. And took the oppportunity, while it was still there. Happy with the process also. Best car I've purchased! More

Excellent JP was nothing but help with this, I fealt like he wanted me to take the car home as much as I did. I will definetly recommend this dealership to anyo JP was nothing but help with this, I fealt like he wanted me to take the car home as much as I did. I will definetly recommend this dealership to anyone! More

Gouged by Finance Rachel was my salesperson, and she was great. I live in a different state, so there were complexities with getting through the sale. Rachel was great Rachel was my salesperson, and she was great. I live in a different state, so there were complexities with getting through the sale. Rachel was great working through these. I would use Rachel again. Rob, though, in the finance office was a little different. It seems as though he was out to make an extra buck at my expense, which perhaps is his role, but I hope not. His first offer for financing the sale was 3.99%, which seemed a bit high. His rationale was that “the prime interest rate just ticked up” so it seemed that was the best he could do. In one phone call I was able to get approved for 3.09%, and 2.87% with auto withdrawal. Suddenly Rob found a loan for 3.08%. Then we discussed the extended warranty. Rob quoted $2500 at first. I thought about it, then decided against the warranty at that price. Again, magically, he found out that the real amount was $1850 or something in that range. I’m sure the real, real number was probably less than that, but I guess I’ll never know. In the end it all worked out. I’m not sure your dealership was working to get me the best value, and the greatest benefit of the sale. I’d do my homework next time before coming to your finance office to manage the sale of the car, but I’d use Rachel for sure. More

Experience Our experience purchasing a new vehicle was pleasant. JP was very professional yet not pushy. The staff came and introduced them selves and explained Our experience purchasing a new vehicle was pleasant. JP was very professional yet not pushy. The staff came and introduced them selves and explained what their role was in the company. It was just unexpected because all of our purchases have not been so pleasant. I would recommend them to family and friends. More

Overall great experience We came in for an oil change and left with a beautiful new truck. Big John was awesome at answering all our questions showing us all the features. Cha We came in for an oil change and left with a beautiful new truck. Big John was awesome at answering all our questions showing us all the features. Chad and John got us out of a nightmare loan with a much lower rate . We recommend Bobbs and Big John for all your car needs . Our nieghbors have already been in to buy a new van ! More

So simple... You have to ask for JP! Keeps it simple and honest. Easiest car buying experience I could have wished for... I’ll be back again. You have to ask for JP! Keeps it simple and honest. Easiest car buying experience I could have wished for... I’ll be back again. More

Desperate My Ford feista took a dump I was desperate for vehicle and laurie set me up with ram 1500 very pleased and went in one day and purchased my truck My Ford feista took a dump I was desperate for vehicle and laurie set me up with ram 1500 very pleased and went in one day and purchased my truck More

Great Service!!! I came in to BoBB Chrysler looking to trade my vehicle for something more comfortable. JP was at the entrance ready to welcome me in. I had a Great Ex I came in to BoBB Chrysler looking to trade my vehicle for something more comfortable. JP was at the entrance ready to welcome me in. I had a Great Experience and felt very Welcoming. Great Atmosphere!! Thank You JP!! More