James Chrysler Dodge Jeep Ram Cedar Lake Listing

Remote Starter installed. I had a factory OEM remote starter added to my 2016 town and country mini van and Chrysler shows it does things it doesn’t. After it was in stalled, I I had a factory OEM remote starter added to my 2016 town and country mini van and Chrysler shows it does things it doesn’t. After it was in stalled, I found that the starter when activated does not allow the heat a/c system on so after running the engine to heat or cool the vehicle down it only comes on when the doors is opened. The whole time the vehicle runs the heat/ac doesn’t turn on and cooling or heating the vehicle doesn’t happen.. It shows it is to have a computer setting on the on board system a link to set temps, set seat heater temps and steering wheel heater level. My vehicle doesn’t have this and after checking a 2018 Chrysler Pacifica it does the exact same things as mine, no settings and no heat or a/c.. The Bobb Dodge dealership worked with me and corporate who had no suggestion on how to fix this issue. Kotie in the service dept and the mechanic check other vans and vehicals and had no answer why this issues occurred. Corporate looked into this issue with no answer why. I did get a partial refund, but still have no heat or a/c with the remote starter running. I do enjoy the staff at Bobb Dealership in Cedar Lake and do return there for service and maintenance. I do recommend this dealer to others. On the corporate side is Bill and he handled this matter as best and was greatly happy to have the help I had to resolve this issue. More

Went above and beyond other local dealers on an issue i had Had an issue with my bed lights on my 2019 ram. Local dealers were trying to get over on me and i explained to the staff at bobb and they took care of Had an issue with my bed lights on my 2019 ram. Local dealers were trying to get over on me and i explained to the staff at bobb and they took care of my problem no issues at all More

Amazing sales and service We have been purchasing and servicing our vehicles at BoBBS since 2013 and will continue to do so. Visit with Laurie she is amazing and honest. We have been purchasing and servicing our vehicles at BoBBS since 2013 and will continue to do so. Visit with Laurie she is amazing and honest. More

Lifetime warranty Car buying process was easy and went very well. Only downside was that I was not informed of the lifetime warranty that is available. I would’ve purch Car buying process was easy and went very well. Only downside was that I was not informed of the lifetime warranty that is available. I would’ve purchased that at the time. Not happy about that part. More

Superior customer service! "Big John" always takes great care of us! He goes above and beyond to provide great customer service! Ask for "Big John" for your vehicle needs! "Big John" always takes great care of us! He goes above and beyond to provide great customer service! Ask for "Big John" for your vehicle needs! More

Wrong order You ordered the wrong headrests for my vehicle it not only took 2 weeks to recieve but then i make the trip to pick them up and they are the wrong one You ordered the wrong headrests for my vehicle it not only took 2 weeks to recieve but then i make the trip to pick them up and they are the wrong ones! More

Oil Change and Lighting Repair Bobb's Service Department was very helpful in correcting the problems with my vehicle. They were able to get the lighting problem corrected in a time Bobb's Service Department was very helpful in correcting the problems with my vehicle. They were able to get the lighting problem corrected in a timely manner. They also did a lube, oil and filter change and rotated the tires. I was very pleased with the quality of the work done. More

GREAT GREAT PEOPLE These guys are not your normal dealership they actually listen to what your needs are. They go as far as they can to get you a new car or truck. I’m 6 These guys are not your normal dealership they actually listen to what your needs are. They go as far as they can to get you a new car or truck. I’m 68 And have bought a lot of vehicles and never have I been treated so kindly, not like a paycheck but like a actual person. Thanks BOBB More

On our 5th vehicle Our first purchase was when it was still center garage. Since then, we've purchased 4 more and our kids have also made Bobbs auto group their home for Our first purchase was when it was still center garage. Since then, we've purchased 4 more and our kids have also made Bobbs auto group their home for the best vehicle for them. As always, friendly and helpful staff. More

My new Jeep Big John is a awesome salesman. Never did he pressure me at all to buy. I drove my new Jeep he did the numbers and I said let me think about it which Big John is a awesome salesman. Never did he pressure me at all to buy. I drove my new Jeep he did the numbers and I said let me think about it which I did and I text him to tell him I’ll be up there to pick up my new Jeep. Financial was also polite and help me with payment and life warranty threw out the loan along with the gap. The whole dealership is the best I ever been to and treated like a person/customer. I had a dodge rebel took it in there for my service. Thanks again. Gary More