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James Chevrolet of Johnstown
Johnstown, NY
237 Reviews
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237 Reviews of James Chevrolet of Johnstown
March 21, 2015
Horrible service bought new truck in sept check engine light came on 3 times . I called numerous times service dept doesn't answer . Drove there dropped off next day l bought new truck in sept check engine light came on 3 times . I called numerous times service dept doesn't answer . Drove there dropped off next day light came on . Called for a hour straight no answer , place is a joke if Monday my truck not fixed right I will be contacting my attorney and newspaper to put story out . More
by mike
Employees Worked With
Harvey Humphrey, Jason Craver, Matt Malec
December 12, 2014
UNSATISFIED We walked in there asking for a price on an suv. We explained we were paying with cash, sales person stated we still need to fill out a credit applica We walked in there asking for a price on an suv. We explained we were paying with cash, sales person stated we still need to fill out a credit application. We were paying with CASH.. So he final realized and said we won't have to fill it out. So we asked for the price, he said he had to go check..... After 45 minutes still NO price. He brought the vehicle up to the building. instead as a courtesy. REALLY... We gave up and just left. More
by chevygirl14
Employees Worked With
Bishop
December 10, 2014
Jeremy was awesome Jeremy was very knowledgeable and curtious. He answered all my questions and found a vehicle that fits my needs and was in my budget. He was very prof Jeremy was very knowledgeable and curtious. He answered all my questions and found a vehicle that fits my needs and was in my budget. He was very professional and I was very happy with the whole experience. And I am very happy with my new Equinox!!! Thank you. More
by Jodielynn11
Employees Worked With
Jeremy Ruther
October 19, 2014
Super Service Team Mark Mancini Service manager saved my Saturday... Mark and his team went above and beyond to get me back on the road after my car left me stranded on Mark Mancini Service manager saved my Saturday... Mark and his team went above and beyond to get me back on the road after my car left me stranded on the NYS Thruway. He gave me loaner vehicle to take my family to lunch and kill some time. Two hours later back on the road. Thank You Eagle Chevy. WooHoo!!! As good as it gets! More
by wlfgrp
Employees Worked With
Mark Mancini
September 27, 2014
Takes long for customer service to answer phone I have to call your service department and it takes long time for them to answer. I am on hold with your message playing over and over how you are al I have to call your service department and it takes long time for them to answer. I am on hold with your message playing over and over how you are all packed and ready to go on vacation and can't go for all the cars you have. I just bought one and when I have troubles with it I want service not sales. Your voice is loud and annoying. I would much rather have music or dead silence than to listen to that. I hope you stop that SOON. More
by antonietta.dalfonsi
Employees Worked With
James Provenzano
September 17, 2014
silverado Very helpful and friendly service. I did not feel any pressure to buy and got a great deal! I told Harvey what I wanted to pay and went above my expec Very helpful and friendly service. I did not feel any pressure to buy and got a great deal! I told Harvey what I wanted to pay and went above my expectations. More
by karenl1283
Employees Worked With
Harvey Humphrey
August 27, 2014
Douglas VanNostrand Great service. Victor was exactly to work with and helped to make a stressful situation into a comfortable decision. I plan on working with him in the Great service. Victor was exactly to work with and helped to make a stressful situation into a comfortable decision. I plan on working with him in the future. More
by doogalbear73
Employees Worked With
Victor Pagan
August 19, 2014
Malibu I had a great experience, Justin was very good at getting me the vehicle I wanted also working to get it at the price I wanted. He also let me use a v I had a great experience, Justin was very good at getting me the vehicle I wanted also working to get it at the price I wanted. He also let me use a vehicle during the day while we were waiting for everything to get approved and we had lunch on the dealership. The next day we had a miner issue and I contacted Justin and he took care of it... More
by Wlabomb
Employees Worked With
Justin, Justin Demagistris
August 18, 2014
great experience From the moment I walked into the dealership until the paperwork was complete, I was taken care of and had a great experience. Thank you! From the moment I walked into the dealership until the paperwork was complete, I was taken care of and had a great experience. Thank you! More
by shoann.wille
Employees Worked With
Justin Demagistris
August 01, 2014
Very friendly and helpful Very friendly and helpful, helped get me the truck I wanted and they did everything possible to get it in my price and payment range! Very friendly and helpful, helped get me the truck I wanted and they did everything possible to get it in my price and payment range! More
by Robmerchant
Employees Worked With
Joanne lawyer , Victor Pagan
