Jake Sweeney Chevrolet

Service is trouble had a leak on cab of my truck around light on the back. Noticed after I brought the truck and it rained. Service fixed the leak and now it’s leaking again. Will not fix now said my warra light on the back. Noticed after I brought the truck and it rained. Service fixed the leak and now it’s leaking again. Will not fix now said my warranty is gone on there fix very SAD on their part 😡 More

Excellent assistance in purchasing my 2015 Chey Trax. All of my questions were answered and everyone involved were super professional and knowledgeable. From looking at the inventory through following up All of my questions were answered and everyone involved were super professional and knowledgeable. From looking at the inventory through following up after the delivery. Thanx More

Horrible experience. Wish we could review it with no stars. Bought a car on January 3 with a certified cashiers check. A month later, the , temporary tag provided has fallen off. Went to DMV but we can' stars. Bought a car on January 3 with a certified cashiers check. A month later, the , temporary tag provided has fallen off. Went to DMV but we can't get it titled without the title. Called February 3 to inquire why we havent received title. We were told it was mailed out January 31. Today is February 6, still no title. Called back and was told it wasn't mailed until maybe February 3. So, I bought a car I can't legally drive because they are doing something shady with the title. More

Definitely not recommended! Horrible customer service, before and after sales! I'm waiting at the service department right now to get fixed the engine check light problem of the 2016 model pre-owned M before and after sales! I'm waiting at the service department right now to get fixed the engine check light problem of the 2016 model pre-owned Mazda 6 I bought from this dealer only 3 weeks ago. Before sales: During negotiations they offered a price for cash only and told me they need max an hour to check what they can offer for leasing the car. I said OK, I would like to hear the leasing option but if not I can buy it with cash. It was a Saturday afternoon and I was tired of using rent so I guess they caught my situation and used it against me by bumping the price half grand at the last minute, leaving me no other option, telling leasing offers will be ready only on Monday earliest. I bought the car anyway, considering this extra 500 not wasted since this is a brand-backed car. But turns out, the bumped up prices at this dealership has no substantiation! Don't be fooled by fancy showroom lights and their representatives: Week 1, steering wheel paint/coating started to peel off. I was quite disappointed with that but didn't make a big deal out of it. Week 2, my engine check light came on. It's only been 250 miles at this point I drove the car and everyone knows that such errors can be masked by clearing it in the system. But it eventually comes back again. This is obviously what happened with this car! I had bought the car as is but they ve told, this car has no problems as it was inspected by them and routine maintenance has just been made. After check light I decided to inspect the car myself. And I realized the engine coolant level is much below min level! Anyway I topped it knowing this can't be the main reason for the light. But still it tells enough about how they perform a maintenence. Wish my bad experience had finished at this point but it didn't: I called them and told my situation, expecting at least a good after sales experience to make up for the bad experience I had before sales. My sales representative was quite helpful with a respectful and attentive tone of voice, he asked me to schedule an appointment at their service department saying that it should be a simple issue that can be solved quite quickly by them. I was able to get permission of the work Friday afternoon and went there. Services told me that they can not check it as it's a Mazda and therefore I should go to Jake Sweeney Mazda service. So I called back the sales representative asking if it's still OK, that I'm going to Mazda. Getting confirmation I brought the car here and after getting diagnosed I had to give the dealer a last call to get the bill covered. However I'm now told in a completely changed tone of voice and full of disrespect that I'm on my own. It's like a joke but this guy simply dragged me all the way from getting off from work early to go to their service and then to Mazda service, make me wait here for 1 hour to tell that "I'm on my own". I'm so angry and disappointed and also amazed to see that I already wrote this very negative and long comment on a company. I never did this before but here it is, this is off limits even for a generally calm and relaxed person ! I'm not making up any of this story and can prove with call records if asked for proof. Simply stay away! More