Jake Sweeney Chevrolet

Easy E... Elijah Monhollen took care of us! very knowledgeable and professional about his job. He was very patient with us through the entire process. Let me put it to you this way... If LeBron Jame knowledgeable and professional about his job. He was very patient with us through the entire process. Let me put it to you this way... If LeBron James sold cars he would be Elijah ! More

For someone trying to find a reliable vehicle, don't purchase from Jake Sweeney! I bought a used vehicle from this location in July of 2020 and I have had nothing but complete problems with the vehicle. purchase from Jake Sweeney! I bought a used vehicle from this location in July of 2020 and I have had nothing but complete problems with the vehicle. I bought the extended service warranty -- out of nervousness --- and when it came to taking it in for various repairs (such as an oil-burning problem, an axel bearing replacement, etc.) that are listed as "covered parts" on the warranty, they would not cover the expenses. In the end, it is all about them making a profit, not about the satisfaction of the customer. I would give zero stars if I could! More

GO SOMEWHERE ELSE! Earlier this year I took my car in for a repair and I waited two days before I received a diagnostic report. They told me what it would take to repair along with other recommendation for a repair and I waited two days before I received a diagnostic report. They told me what it would take to repair along with other recommendations which were very expensive. I paid for the repairs and the car had the same problem. The workers in service were not friendly and didn't appear to be concern that my car was not fixed. They said I needed to pay again to do another diagnostic on it before they could try to resolve the problem. I took the car to another dealer who resolved my problem and charge less. The customer service at the other dealership was wonderful. I will NEVER recommend or come back to this company, More

We got agreement on the drive out fees (the salesman is Michael Powell) for 2019 Hyundai Elantra SE. After some minutes, he tried to raise the fees, very disappointing, shameful, and not professional. Als Michael Powell) for 2019 Hyundai Elantra SE. After some minutes, he tried to raise the fees, very disappointing, shameful, and not professional. Also be aware they will add some highly unreasonable fee like EPAP beside the listed price. Do a lot of research on some extra fees before buying the car from dealer, be aware with vulture dealers, Jake Sweeney Chevrolet is one of them. More

I had bought a 2019 chevrolet malibu last year with only 5 miles on it. A year and two months later I had to have service on my car because I was driving down a hill and my brakes went out on me. So I calle 5 miles on it. A year and two months later I had to have service on my car because I was driving down a hill and my brakes went out on me. So I called jake sweney and told them and they had my car towed there. They give me a rental car and ld me my car was still warranty and they would it. So I was happy with that. The next day they called and told me my oil was sluggished and they asked me where I was getting oil changes and I told them they did my last oil change and before that i had 3 othere oil from my licensed mecanic and he has on private shop. I had to send documention that I was getting oil changes and I had to have my mecanic call up to jake sweeney verify documentation. They told me they was not going to honor my warranty because they didnt believe my mecanic wasn't using the right oil and he was using 5w-30 full sythentic. That is when I had call general motors and they to investigate the situation. I only had 17,571 miles on my car. I had have my towed somewhere else and get fixed. Then they told me my rar would be free and since they didn't honor the warranty i had to pay 200 dollars eventhough I had paper that they give me stating it be free rental. They said it wasn't because of the warranty. In my opinion I wouldn't another car from them and I would recommend anyone to get there car fixed from htem. It was a very stressful situation and I had to miss a couple days from work. Customer service horrible and ruse and nasty. They also told me that was my engine was bad and I would need another engine. How could i need a new engine if i only had 17,500 miles on my car. More

Don’t waste your time going on line to schedule service appt. “it’s first come first serve”. Why have an online scheduler if your appt means nothing. I had a7:30am oil change appt it’s now 9:10am and I’m appt. “it’s first come first serve”. Why have an online scheduler if your appt means nothing. I had a7:30am oil change appt it’s now 9:10am and I’m still waiting. Horrible service. Last time I use this place. More

Your follow up response makes me laugh...I hate to write bad reviews but you guys really shouldn't push through contracts on holiday weekend. Then you wouldn't make your customers do the work to find out wh bad reviews but you guys really shouldn't push through contracts on holiday weekend. Then you wouldn't make your customers do the work to find out who would finance them . It totally upset me, I was embarrassed by being yelled at by a finance guy who yelled at me. Then you write to say it should be a great experience..and to contact you..you wouldn't call back. You know the number and don't people deserve to have correct paperwork. When buying a new car... I was gonna refer my son..nope no more..don't trust your staff. What a shame. The only decent employee is Darrin Aden. More

This company sold me three cars. This time they put a wrong contract information. I went to talk to them the finance guy yelled at me and walked away. After getting a new finance guy to talk to us and he wrong contract information. I went to talk to them the finance guy yelled at me and walked away. After getting a new finance guy to talk to us and he promised he call back to verify..he didn't..left message for supervisor he didn't call..I finally found out it was Capital One not GM Financial who they said I was financed by. So they didn't call back or bother..but it was their fault. If you buy a car go to Darin Aden who knows his stuff...I didn't buy a car from him this time...I wish I would have...he's the only one in that place who is smart, kind and does take care of customers...I give there people a F More

Horrible followup and Customer service! Called about the service and treatment my Daughter got while getting her call serviced and it took 4 days to get a call back after i was told they wou Called about the service and treatment my Daughter got while getting her call serviced and it took 4 days to get a call back after i was told they would call back in a "few moments". I had to initiate a 2nd call in order for that call to come 4 days later. Not only lost my Daughter as a future customer, you will never see me on your lot! More

I am very pleased with my vehicle I want to give a big thumbs up to Rodney, Tom, and Zach for helping me out with the purchase. thumbs up to Rodney, Tom, and Zach for helping me out with the purchase. More