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Jake Sweeney Chevrolet

Cincinnati, OH

3.6
805 Reviews
In it's fourth generation, Jake Sweeney Automotive continues to be highly successful and rank top among automotive dealerships in the Tri-State. We have a superior selection of new and used cars within a friendly, no hassle and low stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the area, and are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. We believe that if we take care of you then you will be our customer for years to come. We don't want to just sell you a car... we want to be your hometown dealer!!! Expect the best at Jake Sweeney.
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33 W Kemper Road

Cincinnati, OH

45246

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Showing 805 reviews

January 20, 2018

Great Service Experience The Service team met with my husband and treated him with the greatest care. They explained everything and rushed the appointment 5 days ahead of the More

by cowgirls08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pulskamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thelma Linton-Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Snelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your great review of Jake Sweeney Chevrolet! Our number one goal is to always provide a fast, easy, and pleasant experience in all of our departments. We are glad to hear that our awesome service crew and managers were able to give you the services that went above your expectations! Thank you for servicing your vehicle at Jake Sweeney Chevrolet, we look forward to seeing you for your next appointment but until then keep the bow tie clean and find new roads!!

January 16, 2018

Darrin was amazing!! My boyfriend and I were having the hardest time finding the right vehicle for a decent price! We went to Jake Sweeny after a bad experience with a loc More

by Malibu123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Jake Sweeney Chevrolet responded

Thank you so much for your great review of Jake Sweeney Chevrolet! We always strive to meet the needs and expectations of our customers in all departments. We are happy to hear that Darrin was able to give you a satisfactory purchasing experience as well:) We are also always looking for feedback from our customers, so thank you for sharing your experience. We hope you find new roads with your new Chevrolet vehicle!

January 16, 2018

Excellent Sales Experience with Darrin Aden Dealing with Darrin Aden made my buying experience easy and quick. I told him what I needed and my price range. In less than 15 minutes, he had the More

by Carole1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Jake Sweeney Chevrolet responded

Thank you so much for your great review of Jake Sweeney Chevrolet! We always strive to meet the needs and expectations of our customers in all departments. We are happy to hear that Darrin was a superstar salesman for your deal. We are always looking for feedback from our customers, so thank you for sharing your experience; we hope you find new roads with your new Chevrolet vehicle!

January 15, 2018

Outstanding Service Darrin Aden is an outstanding salesman with superb knowledge. I will be back and i will recommend everyone i know to Jake Sweeney Chevrolet! THANKYOU! More

by Bkbanks513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Aden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Jake Sweeney Chevrolet responded

Thank you so much for your great review of Jake Sweeney Chevrolet! We always strive to meet the needs and expectations of our customers in all departments. We are glad to hear that Darrin was able to provide you with high-quality customer service and a new vehicle! We are always looking for feedback from our customers, so thank you for sharing your experience.

January 14, 2018

Excellent service Great service and very fast I would recommend it to anyone. excellent service very happy with the job that was done ? to my car 🚗. Happy customer. More

by Santa 0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your review of Jake Sweeney Chevrolet! We are always aiming to give our customers the best customer service and have them leave the dealership satisfied with their experience, we are happy to hear that Tyler provided a satisfactory experience. Thank you for the feedback and enjoy your vehicle!

January 12, 2018

Excellent My experience is always great!! Everyone there helps me get in and out as quick as possible and knows I have a bad back and I own a cleaning business. More

by Carlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Mike in service
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your great review of Jake Sweeney Chevrolet Carlow! Our number one goal is to always provide a fast, easy, and pleasant experience in all of our departments. Thank you for servicing your vehicle at Jake Sweeney Chevrolet, we look forward to seeing you at your next service appointment!

January 11, 2018

too long to service vehicle I was there for two hours waiting for the oil, oil filter to be changed and tire rotation. I felt it was a little too long of a wait considering I was More

by lexie0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your great review of Jake Sweeney Chevrolet. Our number one goal is to always provide a fast, easy, and pleasant experience in all of our departments. Hopefully next time we can provide a faster service while maintaining the level of service that you have experienced. Thank you for servicing your vehicle at Jake Sweeney Chevrolet, we look forward to seeing you at your next appointment!

January 11, 2018

Horrible Service If you truly value how you are treated and how your vehicle is treated then this business should not even be a consideration. After having my new ca More

by AuthorKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Would you like to provide us with your contact information, please? A member of our management team would like to contact you so you can voice your concerns and resolve the issue at hand. We are always trying to provide a satisfactory experience to our prospective customers and looking for ways to resolve outstanding issues.

Jan 16, 2018 -

AuthorKK responded

Please let me know who I can contact. I will not share my contact information on this forum publicly.

Jan 16, 2018 -

Jake Sweeney Chevrolet responded

Jim Pulskamp is the Service Manager for the Chevrolet dealership and would be more than willing to reconcile the situation with you. Simply call our number and ask for him by name. Thank you for your feedback, and we do appreciate your business.

Jan 24, 2018 -

AuthorKK responded

I have contacted Jim Pulskamp several times via phone and email and my messages have gone unanswered. The lack of communication is ridiculous. Even messages to the general manager have gone unanswered as well.

January 09, 2018

Outstanding Personalized attention. Quick Service detail information on time with schedule appointment. Professional customer service. Great feedback on service r More

by Chevy love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your great review of Jake Sweeney Chevrolet! Our number one goal is to always provide a fast, easy, and pleasant experience in all of our departments. Thank you for servicing your vehicle at Jake Sweeney Chevrolet, we look forward to seeing you for your next appointment until then keep the bow tie clean and find new roads!

January 07, 2018

Service performed within timeframe of quoted time. The two service personnel that I dealt with were both friendly and courteous. This was my first service vis More

by JKM1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 15, 2018 -

Jake Sweeney Chevrolet responded

Thank you for your great review of Jake Sweeney Chevrolet JKM1972! Our number one goal is to always provide a fast, easy, and pleasant experience in all of our departments. We are happy to hear that Tyler provided exceptional customer service, he is the gem of our service department! Thank you for servicing your vehicle at Jake Sweeney Chevrolet, we look forward to seeing you for your next appointment but until then keep the bow tie clean and find new roads!!

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