Thelma Linton-Jones

The people where exceptional nice and courteous to whom ever they approached when walking in the dealership and very helpful to their needs as far as looking for a vehicle to purchase or offering snacks an ever they approached when walking in the dealership and very helpful to their needs as far as looking for a vehicle to purchase or offering snacks and something to drink as they wait to get their new or used vehicle everyone where just nice and courteous over all. More

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I recently bought my car from here and had the best experience! The gentleman that sold me my car was very kind and professional! He made sure I had the best price on my vehicle! When walking around th experience! The gentleman that sold me my car was very kind and professional! He made sure I had the best price on my vehicle! When walking around the dealership it was extremely clean! I will definitely be going back for my next car!! More

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Great Service Experience The Service team met with my husband and treated him with the greatest care. They explained everything and rushed the appointment 5 days ahead of the The Service team met with my husband and treated him with the greatest care. They explained everything and rushed the appointment 5 days ahead of the scheduled appointment because of our pressing needs. The expert service team also sent my husband away with a detailed service summary of the condition of our car and the service that was performed. More

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Consumer Nightmare Thelma-Litton Jones-Jay Wagenstaff misrepresented used car loan financed through Prizm Financial. This was a consumer nightmare from 8-5-17-9/7/17. Thelma-Litton Jones-Jay Wagenstaff misrepresented used car loan financed through Prizm Financial. This was a consumer nightmare from 8-5-17-9/7/17. Upon surrendering the carr, and dropping off key on 9/7-Thelma Litton Jones-escorted me out of her office. Thankfully, with detailed documentation/records-help from Manager-Candy-Prizm Financial, was able receive resolution. Best Regards, Elease (513)546-8686 More

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First Time Owning a New Car!!! My experience with Jake Sweeney Chevrolet was, and has continued to be, a very positive and uplifting one. Customer service was, and is, definitely a My experience with Jake Sweeney Chevrolet was, and has continued to be, a very positive and uplifting one. Customer service was, and is, definitely a top priority for everyone there. Also, there is no "one size fits all" mentality. Each person and circumstance is approached as a unique opportunity. Everyone I encountered, definitely made a stressful time much better. I was stressed out over my current vehicle not running very well, and possibly costing me my job. Overall, I was just hoping to leave with a better running car. Wow, was I surprised! Although, my credit was not stellar, Thelma was able to pre-approve me. Even when I proved to be a little unreliable, thanks to my car, she went out of her way to match me up with Chad Begley. She could have just moved on and left me wafting in the breeze; but she took her time to match me up with the kind of person she believed would serve me, and my situation, best. From the beginning, I could tell he was a different kind of sales person. He was experienced with helping people with similar backgrounds to my own; and he was willing to go the extra mile to assist me throughout the process, without any high pressure tactics. As time went by, I began to relax more and more. More importantly, when things were not going smoothly with the car I was approved for, the Spark had a recent Stop Sale put onto it, he worked with the powers that be to honor the deal by having me upgraded to a Chevy Sonic. It did raise my monthly payments, slightly; but it was still within my budget and ended up being a much nicer car. From the spacious trunk to the back up camera and display, it was as though this car was meant to be. In fact, even the color, Arctic Blue, was a perfect match for me. It may have taken a little more time; but it was well worth the wait. Even a week later, Chad continued his excellent customer service; and this where he really shines. Most places and people only seem concerned with signing on the dotted line and moving on to the next possibility. With Chad Begley, just because the deal is done, that does not mean the customer relationship has to end. There is no doubt, I am a Jake Sweeney Chevreolet customer for life, as long as Chad is with the company. I look forward to having my Husband buy his first new truck, in a few years, and I might eventually trade in my new car. Until then, I am going to love her and take great care of her. More

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Amazing I have purchased 2 cars with Mrs. Thelma and each one of my experiences were Amazing ! Mrs. Thelma Gets it DONE ! I would recommend ALL my friends an I have purchased 2 cars with Mrs. Thelma and each one of my experiences were Amazing ! Mrs. Thelma Gets it DONE ! I would recommend ALL my friends and family to Mrs. Thelma. Thank you for being a blessing to sme and my family . Lisa More

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Putting customers first Mrs. Jones was a great help, she kept her word true definition of putting her customers first!!! Mrs. Jones you are truly blessed and may God continue Mrs. Jones was a great help, she kept her word true definition of putting her customers first!!! Mrs. Jones you are truly blessed and may God continue to bless you!!! Anyone looking for a car I will continue to recommend your dealership and sales team member, again she is awesome. More

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Awesome experience I purchased my last 2 cars from Thelma and could not be happier. Thelma did all the work and all I did was sign and drive away in my beautiful new car I purchased my last 2 cars from Thelma and could not be happier. Thelma did all the work and all I did was sign and drive away in my beautiful new car. Thanks Thelma More

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Great staff I would definitely recommend this dealership to anyone looking for a vehicle. The staff was friendly and they work very hard to get you the best deal I would definitely recommend this dealership to anyone looking for a vehicle. The staff was friendly and they work very hard to get you the best deal possible. Mrs. Linton-Jones was excellent in answering my questions and finding the perfect vehicle for my needs. I would recommend this dealership and sales rep 10 times out of 10. More

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