Jaguar Thousand Oaks

I purchased a 2012 Jaguar XJL from Marian. She is a true professional. She is low pressure, honest, and will not try to upsell you on the car, options, or features you do not want. Marian is very accommoda professional. She is low pressure, honest, and will not try to upsell you on the car, options, or features you do not want. Marian is very accommodating and quick to respond to even the smallest request or detail. She responded to my e-mails in what seemed like 24/7. Often times she was not at work and still responded! I found Marian and the dealership worthy of my business, very client friendly and client focused. More

No pressure just a friendly time. Did everything I asked. Changed wheels from another car and I feel he gave me every price reduction that he had in his power. No haggling . This is my fourth car from this d Changed wheels from another car and I feel he gave me every price reduction that he had in his power. No haggling . This is my fourth car from this dealership. Very happy. More

Marian is the best sales person I've ever worked with. She is honest, upfront and patient. She also knows her product and will help guide you to the best car for you. She is always available and will wa She is honest, upfront and patient. She also knows her product and will help guide you to the best car for you. She is always available and will walk you throw each step of the process. Thank you, I will use her again. More

Very pleasant experience. Greg is personable, very knowledgeable about Jaguar and other vehicles we were considering, accommodating, and not pushy!!! Looking forward to future interaction with this de knowledgeable about Jaguar and other vehicles we were considering, accommodating, and not pushy!!! Looking forward to future interaction with this dealership and its personnel! More

Greg was easy to deal with. Very fast and accomodative. Worked out well and would recommend highly. I saw the car I wanted and he got right to the nuts and bolts of the deal and it was done in short order. Worked out well and would recommend highly. I saw the car I wanted and he got right to the nuts and bolts of the deal and it was done in short order. More

Greg Jarvis is a really nice gentlemen. He listened to what I wanted, didn't beat around the bush, and got the deal done. He even got me more for my car than expected. This was a great experience and he what I wanted, didn't beat around the bush, and got the deal done. He even got me more for my car than expected. This was a great experience and he was not pushy at all. From start to finish I was very pleased and happy with the purchase of my new Benz. I would highly recommend seeing Mr. Jarvis for your buying needs, I've actually already referred him out to someone. More

Worst dealer I have ever been to. I was in the market for a Jaguar XF and at this point ready to buy after having test driven at a different dealer. Knowing that most dealers that sell high end cars typ for a Jaguar XF and at this point ready to buy after having test driven at a different dealer. Knowing that most dealers that sell high end cars typically have fantastic Customer Service. I parked by the side of the Jaguar dealer on the roadside and approached the building with my wife. Once entering the showroom I spent about 10 min viewing the jaguars. I did see 3 people at their desks. During my 10 min there, never did a salesperson approach me. I then went out to the lot and spent about 15 min viewing the jaguars from the outside only, again no salesperson. I went back into the showroom for about 10 min again, and you guessed right no salesperson approached me, and oh by the way I was the only customer there. Looked at my wife and said let's go. As I was leaving I had said out loud "It's a shame no one has helped us here, because we were ready to buy." In a hurry someone came up, but I said it was far too late. Can you imagine if your treated that way, one would wonder how they deal with customers on maintenance issues. Needless to say I did not buy there, but bought at Ventura Jaguar where the customer service was truly outstanding! More

This dealership is first class all the way. Greg Jarvis is one of the most professional, friendly and forthright salesperson to deal with. It was a hassle free experience that took very little time. His is one of the most professional, friendly and forthright salesperson to deal with. It was a hassle free experience that took very little time. His assistance in learning how to use the vehicle was great: he was patient and took all the time we needed to learn all the bells and whistles on the car. I would strongly recommend that if you are thinking abkut buying a Jaguar you owe it to yourself to visit Greg and this dealership. More

I went to this dealer for my first purchase of a Jaguar, and the first used car I have bought in years. Fortunately, I dealt with Mr. Greg Jarvis, who made this experience tremendously satisfying. Altho and the first used car I have bought in years. Fortunately, I dealt with Mr. Greg Jarvis, who made this experience tremendously satisfying. Although I was dressed like I might make minimum wage, he treated me with the respect of a Bank President. In addition, he let me go on a test drive without supervision, which gave me complete trust. Greg has great people skills, and that reflects in the high level of customer service I received. When I go to purchase a new Jaguar next year, without question he will be the person I call. In addition, I would highly recommend Mr. Greg Jarvis for buying an automobile. Phil Keeber More

I am recommending this dealership without hesitation! I drove by the Thousand Oaks Jaguar dealer and saw a convertible car I liked. Immediately felt welcome to the dealer, we were directed to Mr. Greg Jarv drove by the Thousand Oaks Jaguar dealer and saw a convertible car I liked. Immediately felt welcome to the dealer, we were directed to Mr. Greg Jarvis who provided 100% attention to us in looking to the car and answering all our questions with detail. We decided to buy the car and Greg explained the process to purchase the car including my trade-in with high competence. Greg was diligent with us in trying to obtain best deal with our business transation. I notice that all the staff were professional, friendly and helpful including the finance manager, Andrew Ross. Their attitude made us feel comfortable and without pressure of any kind. It showed me that I was appreciated as a customer. Greg's high commitment to provide the best service to us showed that he has great people's skills resulting in great customer service. To emphasize, he treated us not just like "another" customer, but with great level of customer service. Our overall experience was simple; the BEST CUSTOMER SERVICE I have ever experienced and received in any dealership with impeccable service and most importantly - friendly, knowledgeble and professional staff. I highly reccomend seeing Greg Jarvis for your next time in buying an automobile. Dr. Martinez More