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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
273 Reviews

273 Reviews of Jaguar Land Rover of West Columbia - Service Center

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September 11, 2024

Several screen settings inside the vehicle were changed. It’s taken me until Sept. 9th to undo the changes……. I resolved the issues myself. All but one. More

by Doronee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Jaguar Land Rover of West Columbia responded

I am sorry to hear of your frustration with the settings on your vehicle, please call me directly for an opportunity to discuss the details of your experience at v443-828-1622

September 07, 2024

Very happy with the service and care for my 2017 168k vehicle, ALWAYS the best! More

by CEO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in service
August 28, 2024

Great service! !! Great people!!! I was in and out in less than a hour - just enough time to walk around and see all the new models!!! More

by EBARTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefan Foster
August 28, 2024

Great team and service experience Appreciated the entire team effort in assisting my needs and respecting my time More

by SMENDELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
August 13, 2024

I am very pleased with the service I received from Land Rover Columbia. People always say, “don’t go to the dealer, they’re too expensive”. Yes the dealer does cost more but you must also take into conside More

by ROBNJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake guy an older gentleman, Michael Engle
August 12, 2024

Michael did an amazing job of scheduling and getting me in and out of the dealership. Awesome job More

by Dkelley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
August 08, 2024

Thomas was very nice and spoke with me about Chosen. Very smart idea to offer Uber to drop customers off. Price was reasonable for the work performed. Would definitely recommend. More

by TERRYFIELDS79
Recommend Dealer
Yes
Employees Worked With
Thomas
August 03, 2024

My experience at Columbia dealership was wonderful. Great service, great communication throughout, quality workmanship, was even given a discount! More

by CHRISTIANEADS
Recommend Dealer
Yes
Employees Worked With
Michael Engle
August 01, 2024

Wonderful experience. Tom Matthews the Asst Service Manager went above and beyond to get our vehicle fixed up. Everyone we interacted there are warm and friendly. My only More

by AJAYKRAVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
July 24, 2024

Although the service department was very busy, Mike fit my LR4 in for repairs so that I could resume my return to CharlestonSC. Thankful for his help. More

by KKLAND1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
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