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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
299 Reviews

299 Reviews of Jaguar Land Rover of West Columbia - Service Center

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November 14, 2024

So nice staffs ! Enjoy to work with them! Hope to see them again for nxt service. More

by JAMESYUNCHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Marcus was awesome! !! So appreciate they were able to get me in sooner than my originally scheduled appointment. More

by Norman Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Brought vehicle in for recall said it would take 90 minutes, I took over five hours and they left tools in the vehicle. More

by LJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

My new Advisor Marcus is outstanding by my observation and standards. It is great to finally have someone that is knowledgeable and superior customer service qualities. Out of the ten years I have been a More

by MGOODY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Land Rover of West Columbia has been very accommodating and helpful twice recently with addressing recalls and warning light to update software. They fit me into their schedule quickly and communication wa More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

My new service representative has an outstanding experience and high quality customer service understanding. Kept me update step by step as my car is being serviced. Deserves 5 stars definitely! More

by charlesononaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I have always had a pleasant experience, I have been a customer for several years. More

by dls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Service was excellent. Very professional and accommodating. Thank you for resolving my issue quickly and efficiently. More

by CA.PIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Arata
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Everyone greets you with warm smiles and professionalism. This dealership gives top notch service everytime I visit. More

by LJ199823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Best dealership. Very knowledgeable, and best customer service. I feel safe having my car after service. More

by BIKUNDIMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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